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Professional development educator Dr. Ray Lauk sent us this great piece of advice, which he credits to veteran sales trainer Stan Piskorski:
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“Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
A compelling sales voicemail won't be particularly effective if your prospect has no idea how they should respond. You can't just rattle off what they stand to gain from leveraging your product or service and then hang up. Always offer some next steps or insight on what they should expect next — like another phone call or a follow-up email.
Android phones are made by a variety of different manufacturers, so saving voicemails differs slightly depending on the model you own. But there are some general steps you can follow to save those important messages.
Building a unique voicemail greeting for yourself that is simple, friendly and professional will guarantee that regardless of who calls, it’s sure to be palatable to them.
2. If the trashcan icon is not available, from the top right-hand corner, click on the three-dotted menu, then select “Edit.”
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In the video lesson, I shared this example for a common voicemail greeting in English:
“Hey [Prospect's Name], this is [Your Name] from [Your Company Name]. I have a question for you. Please call me back at [insert phone number].”
You may be able to delete or re-record your message by staying on the line even after you have recorded your voicemail.
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Here are a few steps and tips to make your process data-driven and scalable: Pick the voicemail strategy most fitting for your list and offer, and write an awesome message using your own words, values, etc. for each type of message. ... Rinse and repeat for three different and standard messages. Try at least two techniques. ... All day today, pick one voicemail type and leave that message every time you don't connect. ... More items...
Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
Leaving many voicemails throughout the work day can be draining at times. But, ensure that you speak positively about your service while giving details about how you can help them. Then, this leaves leave a great reason to give you a call back and receive your business.
9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
The length of your voicemail plays a big role in its efficacy. Try to keep the length of your voicemail between 15- 30 seconds. Anything more and you will be rambling, anything less, and you’re probably not checking one of the three boxes above as effectively as you need to.