Hello! This is [Nick on the West Coast Sales Team at LinkedPhone]. I am currently on vacation until [Friday, April 22nd] with limited access to email. If you require urgent assistance, please contact my lieutenant [Harold Kisp at 415-555-1212 or [email protected]]. Otherwise, please leave a message and I will return your call when I’m back in the office. Thank you and I look forward to chatting!
People hate voicemail. Leaving messages, receiving them… With so many other ways to communicate, most of which don’t require you to actually use your voice, voicemail has become anxiety-producing. It’s even worse when you’re talking about a marketing or sales voicemail, too. The recipient usually thinks, “You’re just trying to get money out of me,” and they often hang up before listening to the entire message.
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That’s why it’s never been more important for salespeople to be good at leaving messages. Not only that, but voicemail can—and should—be measured, coached, and improved.
I know you probably thought of this, but did you ever record the message someplace else or possibly have it playing while shooting a home video during a birthday or an anniversary? Probably a remote possibility, but you never know. Since you didn’t record over it, there might be a possibility of retrieving it. I really hope so! Please let us know what happens.
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Thank you for calling [Company Name]. To celebrate the holiday season, we are offering limited-time discounts on all purchases. Please ask your account representative about them today! To place an order, press 1. To follow up on an existing order, press 2. To speak with a representative about our products, press 3. If you have a billing question, press 4. To repeat the menu options, please press the * key. 9. Holiday Closures
Voicemails don't have to be a last resort or a dead end. Use these tips for messages that actually move the conversation forward. You'll enjoy richer prospect relationships and fewer opportunities gone cold.
Be sure to include all important details, like why you are calling, your contact number, your name and anything else that’s necessary. If you are following up a previous voicemail, say so. If you had been confusing in the previous voicemail, apologize and proceed with your message.
Hello! Thanks for calling [LinkedPhone. We’re currently tied up assisting other entrepreneurs & small businesses at the moment]. But please leave your name, number, and the reason for your call and we will get back to you as soon as possible. We look forward to working with you. Thank you.
My wife and I can’t come to the phone right now, but if you’ll leave your name and number we’ll get back to you as soon as we’re finished.
(Follow-up call = you’ve spoken before, made some progress through the sales process and a follow-up call was required)
Your voicemails should be clear, concise and understandable. They should also sound natural and be short enough to hold the attention of the contact. Here’s how to get it right.
Voicemail greetings can be accessed and managed by dialing *97, then taking the following steps: Select Advanced Options #5 To record a greeting Press 1 Choose a greeting between 1 and 9 (this is the greeting you want to record) Choose a greeting (this option lets you choose your default greeting. The default greeting is what plays if an extension dials you directly or if a call is transferred to your voicemail) mangovoice.com Sign in Products Meet Now Skype Manager Skype with Alexa Skype for content creators Skype for Business Skype Chat Icon Sign in My Skype My account Use Skype online New to Skype? Sign up Sign out
Refer to your previous conversation to jog their memory, saying, "In our meeting earlier, you said something about your shipping needs that really stuck out to me. I'd love to ask you a question about that."
Avoid telling your prospect what to do. You'll make returning your call seem like a chore or, worse, a demand. This should feel like a mutually beneficial relationship -- one in which each party wants to call the other back -- unprompted.