To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
Hey guess who this is? You guessed it. Guess what you have to do now? You guessed it.
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2. Be Unique. Your business is creative and different, so shouldn’t your voicemail be, too? Generic greetings like, “I’m away from my desk right now, but I really value your call.
You’re growing tired. Your eyelids are getting heavy. You feel very sleepy now. You are gradually losing your willpower and your ability to resist suggestions. When you hear the tone you will feel helplessly compelled to leave your name, number, and a message.
Hello, this is Laura Brown. I’m sorry I can’t take your call right now but please leave me a brief message after the tone and I’ll be sure to return your call as soon as I can. Thank you and have a great day.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
Hello! This is 1-800-PRESLEY — Yes! 1-800-PRESLEY! They say the King died 10 years ago, but we know he’s still out there somewhere. So . . . leave your name and number and tell us where *YOU* saw Elvis!
End your voicemail by asking your prospect to tell you more, whether about their recent vacation to Thailand or their unique business pain points. It's a simple request -- and easier than, say, "Give me a call back, I'd love to find out when we can write up our contract."
This is a test. This is a test of the Answering Machine Broadcast System. This is only a test.
Hello, you have reached [Company Name]. To continue in English, press 1, for Spanish, press 2. (Wait for customer to enter an option.) You’ve reached the main menu. To reach a staff member by name, please press 1. For sales inquiries, press 2. For technical support, press 3. To place a purchase order, press 4. For accounting, press 5. To find a store location near you, please press 6. Press 0 to speak with a representative. 4. Product-Focused
“Hi _________, this is _______ _______ with (your company). You and I haven’t spoken yet, but I’ve been doing some research on your company and I think you’re a great fit for (our networking solutions – your products here). We can provide you with (list of one or two benefits) and I know you’ll be happy if we spend just a couple of minutes discussing how this can help you.
Website: https://www.affiliatedunicom.com/nec-telephone-system-support/new-extension-setup-voicemail/
Like this blog? You may be interested in our blog on integrated telephone system features.
Congratulations! You've recorded a professional voicemail greeting that your callers love. If you want them to keep loving it, you'll need to update regularly. Adding seasonal information and varying your message keeps your greetings fresh, which is especially important for businesses whose clients and customers call in on a regular basis.
Your ability to leave compelling sales voicemails may be the difference between hitting or missing your sales goals. They're that important!
We might also say, “…when I can’t get to my phone” which suggests that it’s not possible for you to check or answer your phone.
It is really nice to know that it is possible to save all of your best voice messages. This is a great way to be able to keep and remember some of your most cherished memories. It is amazing to me that this is something that can be done with so many different types of communication devices. I am especially amazed that it can be done with a cassette tape. You are commenting using your WordPress.com account. ( Log Out / Change ) You are commenting using your Google account. ( Log Out / Change ) You are commenting using your Twitter account. ( Log Out / Change ) You are commenting using your Facebook account. ( Log Out / Change ) Facebook Pinterest Twitter Follow Get Your Stuff Together on WordPress.com Write a Comment... Email (Required) Name (Required) Website Send to Email Address Your Name Your Email Address Cancel Privacy & Cookies: This site uses cookies. By continuing to use this website, you agree to their use. To find out more, including how to control cookies, see here: Cookie Policy