"When closing your voicemail, say that if you do not hear from them in three days, you promise to call back. Three days later, start your voicemail (or live call if you reach the person) with, 'As promised, I am calling again to share...' Close with, 'If you haven't had a chance to return my call, I promise to call back in two days.' Two days later, call back and open with, 'As promised, I am calling back...' The message you are sending is that you keep your promises!"
Knowing how to leave a voicemail that is equal parts succinct, professional and courteous can be hard for those not accustomed to doing so. Below are tips on proper voicemail etiquette to help you craft and leave the perfect voicemail:
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These skills help you stay on point with a focus on graciousness and the gold standard of living out the Golden Rule. They’re simple, savvy, and sincere. Plus, they’ll have people eager to hear and return your phone calls!
You can choose where you would like to store your voicemail and fax messages—in the Calling User Portal or to a specified email address as a .tiff file. 1
Sending an email to each prospect before you call gives them an additional way to get in touch with you when they're ready. As you're leaving your voicemail, mention that you've sent them a quick email as well that has further details on who you are and the purpose of your call. As Florin Tatulea of Loopio explains:
Nobody wants to listen to a long-winded voicemail. Keep your greeting short, simple, and concise. A voicemail message should pique a client’s interest and leave them looking forward to your call. Stick to the basics, explaining your company name, hours of operation, and when to expect a callback.
Sales reps tend to be very declarative in their messaging. Their starting phrase in both voicemails and emails usually sounds something like, "My name is John Doe, and I work for Gadgets Inc."
Standard greeting with your name: "At the tone, please record your message to [name]."
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you.
How do I check my voicemail from another phone, or check another voicemail from my phone (Shoretel)?
AUDIX answers your calls when you are unavailable or too busy to answer your phone. Callers can then leave messages in your voice "mailbox." Later, at a time convenient to you, you can access your mailbox to get those messages.
Finding a quiet place with good reception where you won’t be interrupted ensures that when you speak, you will be clearly heard; it also removes background noises from the equation, entirely.
As the odds of receiving a call back from your voicemail message are already low, you need to be very specific about what you say in your voicemail to give you the greatest chance of getting a call back. What you absolutely do NOT want to do is make yourself sound like a salesperson making a cold call. Instead, you want to sound like a very confident business colleague who deserves the respect of getting a call back.
4. Hang-up the phone when you have listened to all the voicemails you want to save
This is another helpful outreach strategy for prospects you haven't heard from in a while.
9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
5. Select the default voicemail greeting by tapping "Default" or record your own message by choosing "Custom". To record an iPhone voicemail message, tap "Record" in the bottom-right corner of the screen.