For more general advice on voicemail messages, read our tips and examples for business voicemail greetings.
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Delivered: Messages that have been delivered but have not yet been listened to by the recipient.
No one enjoys listening to long, drawn-out voice messages. When considering what to say, identify one main point and discard the rest.
The whole point of sales voicemails is to begin a conversation with prospects. If a prospect is unclear on how to reach you or can't decipher what you're saying, you can kiss that lead goodbye.
Five out of every six phone calls go straight to voice mail. If you‘re in sales, or business of any kind, you know how frustrating this can be.
A voicemail greeting is a greeting that you record on your phone. This is played when you are not able to answer your phone. The person who calls you will hear the greeting and then leave a message.
If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it. If you're away from your office, check your voicemail remotely to keep up with incoming messages if necessary. Or get voicemail to email capabilities set up on your phone system. Thank you for calling Merlow Plumbing. We are closed for Christmas from December 24th, 2015, until January 2nd, 2016. Our normal business hours are Monday through Thursday, 8 am - 6 pm. Please leave your message after the tone. Have a happy holiday, and we look forward to seeing you in the New Year. 5. Emergency Situation Voicemail Greeting
If you are calling someone to get more information on a position you saw posted online, the voicemail may look something like: Try to put yourself in the recipient’s shoes and think about the type of voicemail you would like to receive
Let’s imagine you call a property agent, you don’t expect you get a Voicemail message. You expect them to answer the phone. In this case the Voicemail starts to play.
Unexpected crises like COVID-19 can occur at any time. Here are a few example business voicemail scripts you can adapt for those unanticipated events. It’s important to incorporate key information that your clients need to know. You should also add a human touch by expressing your goodwill for them and their families.
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When you leave a voicemail message, be sure to identify yourself right away. Give your return phone number at the beginning of your message so that other people don't have to listen to you twice. Speak slowly and clearly. It helps to pretend to be writing your number in the air, which will slow you down and help with clarity. Say when you can be reached.
You need the caller to feel like they’re responsible for taking the next step. “Call me back” is too generic (and can come off as a little desperate, too, which is a turn-off), and saying you’ll follow-up with them completely removes any responsibility on their part.
Remember, you are not trying to cram your entire conversation into the voicemail, but rather, get the person to call you back to have that conversation. Your voicemail should answer the following questions: Who are you? / Where are you from? Why are you calling? How can they get in touch with you?
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.