(Follow-up call = you’ve spoken before, made some progress through the sales process and a follow-up call was required)
Again, you've referred to a previous pain point, and reminded them of what you both agreed to discuss in your next meeting -- and you've done it all without the dreaded, "I haven't heard from you in a while, I really want to schedule this meeting we talked about." 16. "I know we ran out of time, but I'd love to continue this conversation [insert date]."
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Here are a few more ways to light a fire under the contact so they call or email you back:
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The optimal voicemail message is between 8 and 14 seconds. 10. Do not leave the same voicemail message more than once for the same person. Always provide them with a new urgent reason to call you back. Here’s a sample of a message I might leave someone: Hi Ron, this is Mark Hunter, The Sales Hunter. I have some new information about what
4. If you have a passcode to access your voicemail, you’ll be prompted to enter it into the dial pad now.
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I can’t come to the phone right now because I’m down in the basement printing up a fresh new batch of 20 dollar bills. If you need any money, or if you just want to check out my handi- work, please leave your name, number, and how much cash you need after the tone. If you’re from the Department of the Treasury, please ignore this message.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back."
This ensures understanding and helps the prospect write it down accurately. However, don’t repeat yourself—say the same thing in a different way.
1. Short Business Voicemail Greetings. Hi there, you’ve reached [your name] at [X company]. Thanks for calling. I'm unable to answer the phone but if you leave your name, phone number, and message.
As I mentioned earlier, this won’t be the last voicemail you leave so get creative with future messages. The next day you could leave a voicemail similar to the following:
Finding a quiet place with good reception where you won’t be interrupted ensures that when you speak, you will be clearly heard; it also removes background noises from the equation, entirely.
Ok so let’s say you’ve made a few calls and have left several messages and you don’t want to leave another one… if that’s the case, at least hang up before the end of their “leave a message after the tone” instructions so that they don’t get notified of a voicemail just to hear you hanging upon them.
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."