Sometimes a little humor is the perfect tactic to break through a prospect's defenses and get them to call you back. This script adapted from Michael Freer will make your leads chuckle and be much more inclined to respond.
11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
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Deleted voicemails can be retrieved since they are kept on your device for a set amount of time. From your Android handset try:
To access your Voicemail including retrieval of messages, updating your greeting and more, simply dial 321 from your amaysim number.
For example, if the lead is a first time home buyer, you can offer them advice on the general mortgage process in your voicemail. Plus, suggest they call you back to learn more. Make sure they know that you would be happy to answer any questions they may have.
Open Phone → Make sure you are on Keypad → Press and hold the number 1 for a few seconds. It will call your voicemail; You can check your voicemails here.
2. “Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!” Ask your callers to leave a short message so you can determine when to return their call.
Those who know me know I can hold a conversation. I love people, and my desire to share with them carries over to leaving cell phone messages. Sadly, I know better than to leave long messages, and I have no excuse, but I tend to chatter on, and on, and on, enjoying a conversation with, essentially, myself.
Make sure your speech is both air-tight and thoughtful. That doesn't mean you have to rush, but it does mean you have to know your point and get to it quickly.
Hi, you have reached …. Please leave your name, phone number and a message and if we like it we will return your call.
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Dial 133 321If prompted: Enter your mailbox number. This is your Office/Home Phone number, including its area code (eg. 03 XXXX XXXX)Press #Enter your Passcode/PINPress #Listen to your Messages
Hi, you’ve reached (name)’s answering machine. He/she is not in right now, but I’m totally open for suggestions.
No…..,mailbox full, means mailbox is full. The person has decided not to check or between deletions, her voice calls /voicemails have become full again.. You have to remember some voice boxes are small and only can hold three voicemails, irregardless, no, you are not blocked. Open your device’s Phone app . At the top right, tap More . Tap Settings. Voicemail. You can: Change what handles your voicemails: Tap Advanced Service. Set up your voice mailbox: Tap Advanced Setup. Change your notification settings: Tap Notifications. How many messages until voicemail is full?
Choose a greeting—Default or Custom; if you choose Custom, you can record a new greeting.
Use call answering rules to determine what happens when a caller reaches your voice mail. For example, if you have automatic replies turned on, then you could set up your rule to transfer the caller to a different number. If you have multiple rules, you can specify the order in which they are applied.
Remember, you need real-world situations to prepare for the sales game. Roleplay with colleagues and friends to get honest feedback on your voicemails.