Customer Service and Operations at OpenPhone. Founder of SOUL House artist showcase in the GTA. Art is life! Dee Lee 1 year ago Reply
I don’t know about you, but I’m shocked every time I listen to a voicemail message left for me by sales reps, prospects and even clients. They are filled with ‘um’s’ and ‘ah’s’, they ramble on and on, they leave no compelling reason for me to call back, and they almost always leave their number so fast that I have to listen to it two, three, sometimes four times to make it out!
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Voicemails can add value, whether or not a prospect calls you back right away. Even if a voicemail triggers an email response or call back six months down the line, it's valuable. The better your voicemails, the more likely you'll get a response.
21. “Happy holidays. Thanks for calling OpenPhone. Our hours are a little different during the holiday season. Please listen carefully to the following changes. Customer Support is available December 23, 27, and 30th as well as January 2nd, 3rd from 11 AM – 5 PM EST. On December 24th, 31st, and the holiday weekends from the 21st to the 5th we are open from 12 PM – 3 PM EST. We are closed on December 25th, 26th as well as January 1st. In the case of an emergency, please leave a message and we’ll get back to you as soon as possible. You can also reach out via email to [email protected]. Thanks for using OpenPhone and enjoy your holiday season!” Since our holiday hours are shorter, it’s a little harder to get in contact with us immediately. That means we need to be as detailed as possible for our callers’ convenience. Yet, we still kept it brief and friendly.
Find some common ground. If you’re cold calling someone, your voicemail is your 30 second chance to make a connection and leave a good impression. One of the best ways to make a connection in that short amount of time is mentioning a mutual acquaintance. You could also mention a shared affiliation with an organization.
Online Sales Training Program for B2B sales teams (SDRs, BDRs, and Account Executives) who want to learn how to engage prospects, book more appointments, identify hot buttons and buying motivations, present with persuasion, handle objections, and close more new business.
Call 800-201-4099. A representative will ask you a series of questions to verify your identity, and then will reset your PIN for you.
2. “Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!” Ask your callers to leave a short message so you can determine when to return their call.
Shelby Doumitt of ServiceMark Telecom goes through step-by-step instructions on "How to Change Your Active Voicemail Greeting" on NEC DT800 and SV9100 Digita
Passwords: The system default password is 2468. When you first use Audix, you will have to use the password of 2468. After you enter the default password, the system will ask you to enter a five (5) digit password. At that time, enter the password you wish to use.
Shares of Virgin Galactic (NYSE: SPCE) were down by 7.8% through 11:57 a.m. EDT Tuesday. "Captain Kirk" is going to space, and he's going there with the help of Virgin Galactic rival Blue Origin. As People magazine (and ABC News) reported Monday, Star Trek star William Shatner "is in talks to head into space on Jeff Bezos' Blue Origin rocket."
Leaving voicemails can be intimidating: The recording starts quickly, the time you have to speak is limited, and only some answering machines give you the option to review and re-record your message if you mess up. You often have one shot, and a limited time-frame, to get your message across.
Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
This voicemail is simple, packed with value, and straightforward. It also sets the tone for what doing business with you is like. But delivery is everything. So, take a look at these tips for implementing your voicemail script like a pro.
First, I got the information about the meeting. I will meet you in the building lobby at 2:30. See you then. You might want to repeat your number at the end of your message. That would sound like, "Again, my number is xxx-xxxx should you need it." Then just hang up. There is nothing rude about that; you don't need to say good-bye, since there was no conversation.
I’d bet good money that most voicemails never get played. Instead, they just sit there serving as extra “missed call” notifications, letting you know to call or text back whoever bothered to leave you the message in the first place.
Deciding what to say in a voicemail can be difficult. Poor quality and unprofessional voicemails come in a lot of shapes and sizes. Great voicemails strike the right balance of being concise, friendly and professional, which can be hard to do if you don’t leave them all the time.