Refer to your previous conversation to jog their memory, saying, "In our meeting earlier, you said something about your shipping needs that really stuck out to me. I'd love to ask you a question about that."
3. Call your voicemail. Using the dial pad, type in the phone number assigned to your voicemail account, and then press the green Call button. Or, just press and hold the 1 key if that's easier.
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As you look to update your script, here are a few questions to ask: Will your voicemail greeting be funny, so your callers think your business is fun? Do you want the tone to be more professional, so it gives callers the impression you only work with Fortune 500 companies? Do you want to record a brief message, or will a more detailed message be helpful? Knowing these answers will help you craft a personal voicemail greeting unique to your company.
9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
4. Voicemail greetings for calls received after business hours. You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support).
Your message should be specific, and you have to create a sense of urgency so the contact opts to get back in touch with you. Words and phrases to use include: Must; I must hear back by [day]… Need; we need to talk about… Should; we should discuss…
I take it this is a first-time prospecting scenario where you’ve tried to reach them, had to leave a voicemail and now you are trying the 2nd attempt. Hopefully, you’re using a voicemail strategy that includes sending the proper email to the prospect after the first attempt.
There you have it – voicemail messages for three of the situations you’ll find yourself in most of the time.
A sales voicemail can't do too much for you if there's no room for any sort of progression. If you just give an explanation of your offering's benefits without establishing what that prospect should do or can expect next, you might close the door on a sale — straight off the bat.
A compelling sales voicemail won't be particularly effective if your prospect has no idea how they should respond. You can't just rattle off what they stand to gain from leveraging your product or service and then hang up. Always offer some next steps or insight on what they should expect next — like another phone call or a follow-up email.
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Do me a favor when you get this message and please give me call a back at (your number). That number again is area code (your number). I look forward speaking with you.”
When you get this message, please call me back at (your number). That number again is (your number) and ask for _________. I look forward to speaking with you, and I guarantee you’ll be glad you returned this call.”
So today, you’ve learnt how to record your own Voicemail greeting and how to leave a Voicemail message. Remember amigos, transcriptions to all of the episodes are available on the English Made Simple website, simply go to englishmadesimple.net/podcast
"When closing your voicemail, say that if you do not hear from them in three days, you promise to call back. Three days later, start your voicemail (or live call if you reach the person) with, 'As promised, I am calling again to share...' Close with, 'If you haven't had a chance to return my call, I promise to call back in two days.' Two days later, call back and open with, 'As promised, I am calling back...' The message you are sending is that you keep your promises!"
But for you guys just keep it short. Hi this is Ana Jones, please leave a message and I will call you back as soon as I can. Thank you!
Hello. Oh hi, how are you? It has been so long. How have you been? We have to meet this weekend. How about I call you around… beep.