Be polite and considerate. Give the person 10 seconds to compose themselves and prepare a concise message. Not only is this good manners across a MUCH larger portion of the world than the U.S., but it is also just common sense.
If you’re thinking about buying voice mail, don’t just look at the benefit of your convenience. Before you make a commitment to a specific system consider the impact on your customers. Will they be better served? Will you maintain friendly, human service in spite of the voice mail system?
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This is another helpful outreach strategy for prospects you haven't heard from in a while.
“Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
When leaving your voicemail and phone number, do not say, "Please call me back at ..." Nothing sounds more like a salesperson making a cold call then saying, "please call me back at...".
Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner. Professional voicemails are important, because they’re an extension of your personal brand, reflecting what level of professionalism you offer. Use these voicemail greetings for work or personal cell phone messages …
But that doesn't stop some millennials like 26-year-old Nick Sirianno from feeling that voice mail is clearly a thing of the past.
2. Press the Star or Pound Key. Depending on your carrier, you will likely push one of these two keys next. It's more common to push the star key. When you hear your voicemail start, that's when you should press either the star (*) or the pound (#) key. For AT&T, Sprint, U.S. Cellular, and T-Mobile, press the star (*) key. Verizon, Bell Mobility and Virgin Mobile users should press the pound (#) key. If you are using a different carrier, you can check its website or call customer service to be sure.
And for the prospect or client that seems to be dodging you or just not calling you back:
In Microsoft 365, you can record a greeting, edit call answering rules, set up Outlook Voice Access, edit text message and email notification settings, and turn on voice mail preview using Outlook on the web.
Thank you for calling [LinkedPhone – Where Freedom Rings!]. You’ve reached us outside of business hours. Please select from one of the following options: [for business hours press 1; to leave a message press 2; if this is an emergency, press 0 to be directed to our 24-hour customer success team.] We are grateful for your call and we look forward to speaking with you soon!
If you don't create call answering rules, incoming callers will be sent directly to your voice mail when you’re not available.
As Dan tells us, "This is the only strategy I’ve ever seen consistently work—but when they call back you'd better have a question ready!"
On your Android device, open the Google Voice app .At the top left, tap Menu. Settings.In the Voicemail section, tap Voicemail greeting.Tap Record a greeting.Tap record .Record your greeting and then tap stop.Choose what you would like to do with the recording:
Make it as easy as possible for your prospects by including your phone number near the beginning of the message, then repeating your contact information near the end for good measure.
Press *H (Help) or *4 to find out what step you are on in a task and what your options are. Always use *H when you forget what to do next.
Leaving a voicemail can still be a good way to grab the attention of a potential new customer. However, when it comes to leaving a voicemail, you only have a few seconds to actually grab the listener's attention. Most salespeople screw this up by leaving too much information and making themselves sound like a salesperson, which is the kiss of death when leaving a voicemail.