Expert advice: Four phone script lessons from “Mr. Inside Sales” that will double your close rate
Out of town? Your callers should know. Let them know with the following vacation voicemail greetings.
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Changing Your Password: If the system asks you to change your password as you log in, you must press 1 and begin at step 2 in the instructions below. You can change your password at any time after logging in by following the entire procedure, beginning at step 1.
You also don't want to confuse them with too much technical jargon and complex vocab. Keep things on the lighter side and approach your voicemails conversationally.
If you want your prospects to get back to you, you better sound exciting. If you have a monotone voice or sound generally unenthusiastic on a voicemail, you are almost certainly not going to get a response.
When opening your voicemail, start with a professional or generic greeting like, “Hello” or “Good Morning”. Be sure to clearly state your name, who you are/where you’re from, and (where applicable) how you got their contact information.
Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
Retrieving voicemail messages. Users can listen to voicemail messages by accessing Nextiva Voice mailbox from a Nextiva phone or external phone. If calling from the primary phone, dial *86, otherwise if calling from any external phone, dial the phone number and press the * key during the voicemail greeting.
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Voicemail transcription (beta; available only in certain countries or regions) shows your messages transcribed into text. Transcription is limited to voicemails in English received on your iPhone with iOS 10 or later. Transcription depends on the quality of the recording.
Here are four sample voice mail messages you can start using today to separate yourself from the other 95% of voice mails that get ignored, deleted and never returned.
Passwords: The system default password is 2468. When you first use Audix, you will have to use the password of 2468. After you enter the default password, the system will ask you to enter a five (5) digit password. At that time, enter the password you wish to use.
If you have a call forwarding set up, it is likely to cause conflicts with voicemail. To turn off Call Forwarding or make sure it is not enabled:
Translation: If you sound unsure, then your current clients, prospects, and partners won’t be so sure about you either.
Change your voicemail password: Go to Settings > Phone > Change Voicemail Password, then enter the new password.
Written by Jeff Hoffman @mjhoffman