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1. Set up voicemail. To set your voicemail box using the phone connected to your AT&T Voicemail (such as your home number), follow these steps: Dial *98 or dial your Access Number.
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Here’s the thing: no matter how perfectly-crafted your sales voicemail is, plenty of people are still going to ignore it or stop listening midway through. That’s actually okay, though. We already know that other types of messaging, like emails, get a higher response rate. But where voice messages win is in quality – when you do get a response, that means the person has a very high level of interest.
You can record a personal greeting, or you can use one of the pre-recorded CenturyLink greetings. Follow the system prompts to select your greeting:
Are you creating a voicemail greeting for your entire company or team? These business voicemail greetings will do the trick.
After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.
You need the caller to feel like they’re responsible for taking the next step. “Call me back” is too generic (and can come off as a little desperate, too, which is a turn-off), and saying you’ll follow-up with them completely removes any responsibility on their part.
Generally, voicemail is not the medium to discuss deal logistics. Keep messages short and to the point, and steer clear of deal specifics. Ask relevant questions and you're likelier to get a response.
If you don't create call answering rules, incoming callers will be sent directly to your voice mail when you’re not available.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"
Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat.
[Here is some great advice for opening your cold-calls without boxing yourself in as JUST an agent]
Finally, the length of your sales voicemails is important. Research suggests that messages under 30 seconds long perform best. This should give you enough time to convey important information without wasting any of your prospect's valuable time.
OPTIONAL: … And if for some reason the timing isn’t right, let me know that as well and I’ll remove you from my call list. Thanks (prospects name)”
When leaving your voicemail and phone number, do not say, "Please call me back at ..." Nothing sounds more like a salesperson making a cold call then saying, "please call me back at...".
"Dear [Prospect's Name], this is [Your Name]. On [Date of Last Contact], I contacted you about [Reason for Previous Call] and as I haven’t heard from you, I can only assume you're either, one, not interested and I’m simply clogging up your voicemail with annoying spam messages; or, two, you desperately want to contact me, but you’re trapped under a fallen filing cabinet and can’t reach your phone. Please let me know which one it is. I'll gladly send help if it's the latter. Just call me back at [Your Phone Number]. Thanks for your time!"
Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.