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Most importantly, have fun with it. If you don’t enjoy leaving a voicemail, you might not be in the right job. Voicemails can add value, whether or not a prospect calls you back right away. Even if it triggers an email response or call-back six months down the line, it’s valuable. The better your voicemails, the more likely you’ll get a response. This article was originally published on Hubspot. It has been republished here with permission.

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Customer experience is today’s business battleground. At a time where it’s common for even the most established businesses to deliver poor service, incompetent support, and just outright bad communication, how do you stand out? As big companies fail in the customer experience department, doors open for small business owners and entrepreneurs to distinguish themselves. .

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Leaving many voicemails throughout the work day can be draining at times. But, ensure that you speak positively about your service while giving details about how you can help them. Then, this leaves leave a great reason to give you a call back and receive your business.
On another phone: Dial your own mobile number, press * or # (depending on your carrier) to bypass your greeting, then enter your voicemail password.

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If you’re thinking about buying voice mail, don’t just look at the benefit of your convenience. Before you make a commitment to a specific system consider the impact on your customers. Will they be better served? Will you maintain friendly, human service in spite of the voice mail system?

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You don't necessarily need to say “Goodbye” at the end of a voice mail, because you didn't really talk to anyone. Instead, try something like, “Look forward to talking* with you!” How do I make a personal voicemail greeting? Start with a polite “Hello”. Inform the caller of who you are, and apologize for missing the call. End your script by asking the caller to leave a name and contact number with a brief message. Inform the caller that you will get back to them as soon as possible.

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In order to leave an effective professional voice mail, there are crucial techniques to master: The way you sound is the most important thing to remember. You want to leave a good and lasting impression on the person you called. People respond better to positive and energetic tones, keeping in mind to use an authoritative voice. People tend to respond and feel more comfortable if you have a mutual friend, contact or co-worker in common. Mention it! If possible, finding a creative link makes yourself memorable. No one wants to listen to a rambling voice mail especially in our fast-paced business culture. Sometimes upon retrieving voice mail messages, a recording tells you how long the upcoming message is. If it's too long, you will probably be deleted before you have even been heard. When you focus your message on one clear and confined topic, you will most likely get a call back. Open ended voice mails are unfavorable among clients. The point of a voice mail is to get what you need answered. Tell them what you want them to do, e.g. "Call me back." "Check out my website." Say your contact information clear and slow. Most of the time people are listening to their messages on-the-go, so try to eliminate the potential of having them repeat the message over. Leaving your email address as contact option is a good way to come across less threatening

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    Call your home phone number. Press # to interrupt the greeting, and then enter your PIN. Follow the prompts to listen to your messages. (Note: In some areas, the # key will not interrupt the greeting. Try pressing * or 2 instead.)

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    For small businesses, there are a variety of voicemail service providers you can use that offer different features. From transcription and voice to text to more convenient features of handling multiple phones through one number, availability varies by service. Shared voicemail and call routing is intended for multiple access and directing calls to one or multiple phones. Mobile apps are also available that allow you to check your messages from your phone. The below infographic outlines the current state and trends of voicemails.

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    The following voicemail greeting examples range from the brief and simple to the more detailed. You should choose the one that best suits your job and responsibilities as well as your personality. Before recording your message, you should also make sure to adhere to the basic elements of good voicemail greetings. basic elements of good

    Website: https://www.jhbtele.com/blog/how-to-record-your-allworx-office-voicemail-greeting-from-any-phone/
    Website: https://www.techwalla.com/articles/how-to-change-your-iphone-voicemail-greeting-message

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    I like to use a “three strikes and you’re out” rule. Meaning, after the 3rd attempt, if I haven’t heard back from them, I take them out of my current call list (I move them back into my drip marketing campaign and let that do its job)

    Hello! Thanks for calling [LinkedPhone’s Customer Success Team]. We are currently helping other customers achieve their goals and want to do the same for you! Please leave a message with your name, number, and a brief description of how we can serve you. We promise to return your call [before close of business today]. In the interim, you can also check out our website at [linkedphone.com] for helpful answers to our most common requests. Thank you.
    The message is not from your phone, this message is from your provider. Please dial 1571 to access your Voicemail menu and listen or erase your messages.

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    Address: A number or name specified for an outgoing message (equivalent to an address on a letter).

    If it’s too late, sneak into the person’s house, steal their phone, and destroy it. Just kidding. Think before you leave a message and you’ll be fine. Good luck! All You Need to Know About Speech Recognition Technology
    Find some common ground. If you’re cold calling someone, your voicemail is your 30 second chance to make a connection and leave a good impression. One of the best ways to make a connection in that short amount of time is mentioning a mutual acquaintance. You could also mention a shared affiliation with an organization.

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Do you have any other tips for voicemails? Yes, make each voicemail unique, there is no need to mention previous attempts.

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For example, if the lead is a first time home buyer, you can offer them advice on the general mortgage process in your voicemail. Plus, suggest they call you back to learn more. Make sure they know that you would be happy to answer any questions they may have.

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Remember, the idea is for prospects to want to talk to you. Your tone can make or break the voicemail. So, remember, you’re not bothering them — you’re enlightening them. If you have a purpose for calling, you’re never going to trouble them.

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