Ayaya, your heart is racing, you’ve got a mini anxiety attack, short of breath and you are pacing around the house. Oh damn, I need to call that person again.
A good voicemail should be more about the prospect than the salesperson. Especially when cold calling, you want to provide as much value as possible to incentivize your prospect to return your call.
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Professional development educator Dr. Ray Lauk sent us this great piece of advice, which he credits to veteran sales trainer Stan Piskorski:
State the purpose of your call. In as few words as possible, state why you’re calling. Is it in regards to an interview appointment? Are you following up on a previous meeting?
On Air Recordings started providing recording services in 1992. Their service is pretty simple and straightforward: You choose the voice actor you like, then upload your voicemail script. The voice artist records your project and then you download it. Need guidance on your script, tone, and structure? They have services for that too.
Website: https://support.google.com/voice/answer/115069?hl=en&co=GENIE.Platform=Android
Sort of like putting the most important information above the fold in a news article, you have to front-load your voicemail with the most compelling and relevant information. Stating your name and company is not compelling, and it’s not as relevant as what you can do for the contact. What the person hears is, “I’m a salesperson and I want your money.” That’s the quickest way to get your voicemail deleted.
Website: https://support.8x8.com/express/devices/voip-phones-headsets/8x8-express-how-to-create-or-change-outgoing-voicemail-message
As you practice and score your sales voicemails, you’ll start to determine some best practices. Here are a few of mine:
This ensures understanding and helps the prospect write it down accurately. However, don’t repeat yourself—say the same thing in a different way.
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Maralee McKee is dedicated to helping you become the person you most want to be and to live a confident, kind, and generous life! She is a contemporary etiquette, manners, and people skill expert and the founder of the prestigious Etiquette School of America. She's in the top one percent of experts in her field, and her etiquette skills blog is the most read in the United States. Maralee presents business etiquette seminars to corporations large and small and coaches individuals one-on-one virtually and in-person. Her book on how moms can teach their children to become the best version of themselves (Harvest House Publishing) earned the prestigious Mom’s Choice Gold Award for excellence in parenting books.
Since leaving your first voicemail message that was followed by a proper corresponding email, did you also look them up on LinkedIn and send a connection request?
Your voicemail service is usually controlled by your mobile carrier, therefore, the most reliable way to turn off your voicemail is to ask their support team to disable it:
THE APP DOES NOT PROVIDE ANY EMERGENCY CALLING OR TEXTING CAPABILITY. You are responsible for obtaining or accessing third party products and services required to use the Services (such as a compatible smart phone or tablet and high-speed internet access) and for paying any fees for such third-party products and services.
“Hello ___. This is ______ from _________. I’m calling because you downloaded my guide on “How to Make the Best Offer In Today’s Housing Market”, and I have some new information I haven’t had a chance to add to the ebook but would like to share. It’s about what I’ve learned from clients who’ve been caught up in bidding wars and how they came out on top. If you’d like to learn more about making the best offer to win the house of your dreams, my number is ______. I’ll follow up with an email as well {mention texting if you don’t have an email address}. I look forward to hearing what you think about the ebook. Again, my number is ___________ . Have a great day!”