Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
Of course, you won't get any responses at all -- high quality or otherwise -- if you don't leave a carefully planned and thoughtful voicemail. Here are the nine elements of a perfect sales voicemail.
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3. Enter your Pin Number. You will need to know your pin or passcode in order to check your voicemail. If you don't have this code, you will have to retrieve it from your carrier. You will hear instructions to input your pin. Hit the pound key after you enter your pin. Follow instructions on how to listen to your voicemail. It's usually to push a certain number (like 1). That's all there is to it. You should be able to hear your voicemail messages now.
The first two are voicemails for prospects you haven’t spoken with yet, the next one is for when you’re calling a prospect or client back, and the last example is for when your prospect or client isn’t calling you back at all:
This is something that can be done, yes. But I can't think of a time when a salesperson would want to do it. Best-case scenario, the timestamp will alert the prospect you left a voicemail at a late hour or on the weekend, and they'll wonder why. Worst-case scenario, they'll just think your desperate.
5.) If you’re calling a home line, and know the family, it’s nice to say a group “Hello” before leaving a message specifically for the person you called. Say something like this: “Hi everyone, it’s Maralee. Hope you’re enjoying Spring Break! Janet, I wanted to see if you and I could meet for lunch one day next week. My schedule is pretty open, and we could pick a restaurant near your office. I know your lunch schedules are tight. I’ll give you a call back at 7:00 tonight. Or I’m around all afternoon, so give me a call!” (Boy, home lines are becoming rare, aren’t they? We gave ours up a couple of months ago.)
2. Be Unique. Your business is creative and different, so shouldn’t your voicemail be, too? Generic greetings like, “I’m away from my desk right now, but I really value your call.
I’d bet good money that most voicemails never get played. Instead, they just sit there serving as extra “missed call” notifications, letting you know to call or text back whoever bothered to leave you the message in the first place.
If you find yourself wishing for your prospect not to pick up -- you might need to consider a new profession.
9. Update Your Greeting Frequently. Many of the things that can make your voicemail great, also require that you update it pretty regularly. Information like deals you’re running, when you’re away, and who to contact while you’re out can take your greeting to the next level, but they’re obviously time sensitive.
The cause may be down to the phone or the voicemail application. To clear the phone’s app data:
Press one if you’d like to leave a message. I’ll be glad to return your call as soon as I can. Right. And Santa will bring you toys if you’re a good little boy.
Note: I have several lessons about communicating on the telephone that may be useful to you:
Website: https://info.montgomerycollege.edu/_documents/offices/information-technology/services/quick_ref_guide_voicemail.pdf
If the problem is with your phone, the factory reset has a good chance of solving it. If not, contact your mobile service provider, to carry out some troubleshooting to help resolve the problem from their end.
Website: https://business.lovetoknow.com/business-communications-sample-letters/sample-voicemail-messages
I’m calling because you downloaded our guide to building successful holiday marketing campaigns, and I have a case study you might find valuable. It’s all about how Company B raised holiday email open rates by 25% and saw a 10% increase in revenue using Marketers Plus.