Keep the conversation going, and give prospects an easy way to return your call by shooting them a quick email once you hang up the phone. Salespeople are used to being on the phone all day -- but not all prospects are.
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
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In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
Make the last thing you say be your phone number. This ensures it's clearly visible on voicemail dictation, and makes it easy for prospects to call back. Avoid phrases like "Call me back when you get this," which can sound pushy. And, finally, tell them you'll follow up with an email. This gives the prospect two ways to return your call, which certainly can't hurt.
Website: https://energyresourcing.com/blog/how-to-leave-professional-voicemail-messages/
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You can choose where you would like to store your voicemail and fax messages—in the Calling User Portal or to a specified email address as a .tiff file. 1
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If you’re too mysterious with information, suspicions will be raised. If you leave a mini-sales pitch that’s all about you, the prospect will most likely make the decision not to return your call.
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Website: https://www.affiliatedunicom.com/nec-telephone-system-support/new-extension-setup-voicemail/
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Phrases like, "Please call me back when you get this," "I'm really looking forward to hearing from you," and "Call me at your earliest convenience," are pushy, aggressive, and borderline desperate.
You can also upload an unavailable greeting using the OnSIP app. After logging in, click on the Voicemail Settings gear icon at the far right. Make sure that the Custom Greeting is toggled to "on." You will then see an option to upload a .wav file of your choice. This recording will serve as your unavailable message.
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Again, you've referred to a previous pain point, and reminded them of what you both agreed to discuss in your next meeting -- and you've done it all without the dreaded, "I haven't heard from you in a while, I really want to schedule this meeting we talked about." 16. "I know we ran out of time, but I'd love to continue this conversation [insert date]."
You can also set the voicemail greeting for Call Queues and Ring Groups in 8x8 Admin Console by following the same steps - just edit the relevant Ring Group or Call Queue and follow from step 5.