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In today’s world of digital messaging, email, and text messaging, your business answering machine message might be an afterthought. However, you’d be surprised how many people still prefer to use phones and speak to a person directly or leave a voicemail message that can be returned at a later time.

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For example, instead of saying, “Hi, I was wondering if you’re looking for different web hosting,” you could personalize it by saying, “Hi [name]. I wanted to pick your brain about the web host [company name] is currently using. What are the challenges or successes you’ve had with it?”
And now schedule your 3rd attempt in your CRM in case you still don’t hear back from them. .

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After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.
It doesn’t matter what you save to your phone, computer or tablet — everything you keep on your devices should be considered private unless you give someone else permission to look through your files, images and apps.

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For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
"Everyone criticizes the millennials for being the 'me' generation and being so entitled," she says. "I don't think they're so entitled. I think they're just incredibly pragmatic. So for them if a voice mail isn't practical — which most of the time it isn't — and there's a more practical way of delivering the same information, they're gonna go for that." Read & Listen Home News Arts & Life Music Podcasts Programs Connect Newsletters Facebook Twitter Instagram Press Contact & Help About NPR Overview Diversity Ethics Finances Public Editor Corrections Get Involved Support Public Radio Sponsor NPR NPR Careers NPR Shop NPR Events NPR Extra Terms of Use Privacy Your Privacy Choices Text Only

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We’ve all had to make phone calls we wish we didn’t have to make. While the phone rings, we pray the person doesn’t answer, so we can simply leave a voicemail message.

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“Hi __________, this is ___________ with (your company). I’m calling about your new office that’s opening in Houston next month, and I wanted to provide you with some ideas that may help with your networking issues. We work with a lot of companies in the area, and I think you’ll find it useful if we talk.

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    In sales, immediate communication with your prospects and current customers is important. Being available to answer questions or further negotiate a deal allows your clients to feel secure and more apt to purchase from you. But what if you can’t answer the phone when they call? Make sure you have a voicemail system set up so your clients have the opportunity to leave you a message.

    The tone of your voice when leaving sales voicemails is almost as important as the actual words you say. If you obviously sound like a salesman, your message will be deleted before it even ends. You want to speak in a tone of voice thats friendly, confident, and casual—not overly excited, nervous, or desperate-sounding.
    Destination will say Incoming if someone called you, and Origin is where the call was placed from. If there is a city listed under Destination, it means you made the call (Outgoing) to that city, and Origin will be where you were when you placed the call. How do I set up an away message in Outlook? From the upper left File tab, select Automatic Replies (Out of Office) > Send automatic replies. If desired, select the Only send during this time range check box to schedule when your out of office autoreplies are active. How do you turn on group messaging on iPhone?

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    You may wish to record a personalized voicemail greeting on your Intermedia phone. For detailed instructions click on the specific phone model.

    For small businesses, there are a variety of voicemail service providers you can use that offer different features. From transcription and voice to text to more convenient features of handling multiple phones through one number, availability varies by service. Shared voicemail and call routing is intended for multiple access and directing calls to one or multiple phones. Mobile apps are also available that allow you to check your messages from your phone. The below infographic outlines the current state and trends of voicemails.
    Voicemail is a digitally recorded message. When you dial someone and they aren’t there, you record into a digital mailbox a digitally stored voice message to be retrieved by the owner of the mailbox. While voicemail functionality has advanced in the digital age, all systems are similar.

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    If you’re ready to go the professional direction, congratulations! Here are some websites you can use to hire a service to record your greeting.

    20-30 seconds is the sweet spot. A voicemail in this timeframe sparks curiosity without demanding too much time.
    Your voicemail service is usually controlled by your mobile carrier, therefore, the most reliable way to turn off your voicemail is to ask their support team to disable it:

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    The trick is to stay on the line even if you’ve already recorded the message. Never make the mistake of hanging up, as you will never be able to save yourself! So what should you do?

    Pro tip: Only use first names. People of authority call each other by their first name only. Using the contact’s full name or saying Mr./Ms. [last name] can make you seem less confident and important than the person you’re calling.
    No one enjoys listening to long, drawn-out voice messages. When considering what to say, identify one main point and discard the rest.

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Note: To enable visual voicemail, ask your admin to make sure you are enabled for Exchange Unified Messaging, following instructions in the Configure Skype for Business Cloud Connector Edition guide. Missed call and message notifications

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The next morning you realize the mistake you’ve made and pray she hasn’t opened it yet. You search the internet and ask your peers how to delete voicemails from someone else’s voicemail box – but it’s too late.

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Assuming you have a strong 1st attempt voicemail message, when on your 2nd attempt should you get voicemail again, simply lead with:

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Hello, this is (name). I am sorry I can’t come to the phone right now. Leave your name, number, and a short message after the beep. Oh and please do wait by the phone till I call you back. Bye.

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