She said, “Hi Anne Marie, I’m wondering in how to leave a very good voice message or even set up my own voice message when I can’t pick up my phone. Thanks in advance.”
Before you pick up the phone, consider why the person you are calling should listen to you. Put yourself in their shoes and imagine their pain points.
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No one enjoys listening to long, drawn-out voice messages. When considering what to say, identify one main point and discard the rest.
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State the purpose of your call. In as few words as possible, state why you’re calling. Is it in regards to an interview appointment? Are you following up on a previous meeting?
But it appears I’m not alone. Here’s a portion of one reader’s letter; see whether you relate!
Here are some proven techniques for how to leave a voicemail message that gives you the best chance of getting a call back:
In this blog post, we'll cover how to set up several voicemail greetings: a name recording for your voicemail box, a default greeting, and a temporary (for holidays and vacations) greeting.
3. “You’ve reached [company name]. We can’t take your call right now, let us call you back! Please leave us your name, number, the reason for your call and the best time to call you back – we don’t want to miss you again. Talk to you soon.” Let your callers know that you don’t want to miss the chance to speak with them by asking for a convenient time to call them back.
So, consider changing your voicemails. Leave behind the typical “give me a call back when you can,” and instead expand on your services and purpose.
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Might sound a bit alarming but consider the number of times you’ve tried to leave a voicemail only to hear “this voicemail box is full”. Even if you can leave a message, a millennial may never listen to it. After you’ve made the call, whether you were able to leave a voicemail or not, follow up with a text message to get their attention and hopefully a response.
Conversely, other users can record and send voice mail messages directly to your mailbox. When convenient, you can access your mailbox to get those messages.
“Hi, this is Luke. Please leave a message and I will get back to you as soon as I can. Thank you.”
Many companies offer an escape option so that if a caller ends up in a staff member’s voice mailbox, he or she can “escape” out of the mailbox and go back to the attendant menu. Use a customized auto-attendant for this situation. If you would like to leave a voicemail, please press 1 and leave your name, number, and a brief message. If you would like to return to the main menu, please press the # key.
If you forgot your current voicemail password, you’ll have to contact your wireless carrier.
The truth is, you can’t delete a voicemail from someone else’s voicemail box once you have recorded it and hung up. So whatever you need to do has to be done BEFORE hanging up. Here’s how you can save yourself from those accidental voicemails that you wish you had never sent in the first place.