You can record a personal greeting, or you can use one of the pre-recorded CenturyLink greetings. Follow the system prompts to select your greeting:
We are hoping this can be done before the outgoing message is accidentally deleted.
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These are legitimate questions and the answers will vary depending on your industry and individual prospects. In all honesty, your response rate with sales voicemails probably won't be high—the average response rate for a prospecting voicemail is between 4-6%, industry wide. You'll probably see more engagement using email. And leaving the perfect message takes planning and practice.
Your voicemails should be clear, concise and understandable. They should also sound natural and be short enough to hold the attention of the contact. Here’s how to get it right.
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Thanks for calling [Company Name]. Our offices are currently closed. Our business hours are from Monday to Friday 9 AM to 8 PM Eastern Time, and Saturday 9 AM to 12 PM Eastern. If you would like to leave a message in our general voice mailbox, press 1. A representative will contact you the following business day. To reach our company directory, press 2. For business hours and directions to our office, press 3. You may also email us at [company email]. For more information about our products and services, please visit us at [website]. To repeat this message, press the * key. 7. Direct Customers to Your Account Login Page
A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished call experience, the greeting should reflect who the client is calling – whether a general business number, department, team, or individual – and when the customer can expect the call to be returned.
Here I'm referring to lines such as "Please call me back" or "I'll check in again on X date." Because they're generic, these asks don't increase the buyer's feeling of responsibility. Instead, I suggest posing your specific question and ending the call there.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
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If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
800-555-1212I will be checking my voicemail messages periodically, so please leave me a message and I will return your call as soon as possible. If you need immediate assistance, please contact my assistant, Suzy Jones at 1-800-555-1212 extension 6336.
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Context will make your message sound much more authentic and will result in a higher response rate.
Business voicemail greetings are rarely thought of as a prime way to connect with customers. But just because you're not available doesn't mean you can't make a positive impression on your customers when they reach your voicemail box.
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Whether it’s your last encounter or a recent e-book download, have a relevant reason for calling in order to get the prospect’s attention.