If you do leave a message, ask yourself, “Would I return this call?” If you hesitate to say yes, change your message.
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I do read and respond to comments shared in the comment section at the end of the lesson. That is the best place to interact with me and others in the Confident English Community. Feel free to share your voicemail example or ask a question below.
In certain situations, it’s a good idea to let a call go to voicemail. If you’re in a loud area, unable to spend 10-15 minutes talking, or are otherwise distracted, don’t answer. Recruiters who cold-call candidates will understand that you’re simply unavailable – but make sure to return calls in a timely manner. If possible, call back during regular business hours.
4. Reset your pin. Maybe you have forgotten your pin or passcode or you never set it up in the first place. This is a common issue. Most carriers have detailed instructions for changing passcodes. For example, to change a T-Mobile passcode, hold down the "1" key, then press the star key, and then press number 5 to go into passcode security. Then press 1, and you will be able to change your passcode. You can change your Sprint passcode online by choosing the my preferences tab and then the "things I can manage online" section. You can reset your pin by calling the carrier if you have forgotten it or never set it up at all. Some sites allow you to do this online.
I find it helpful to imagine that I am writing a memo when I leave voicemail messages. Outlining points enhances my own clarity and puts the listener on notice for the information.
Here is an example of how to leave a Voicemail message for the property agent called Han Solo:
As Dan tells us, "This is the only strategy I’ve ever seen consistently work—but when they call back you'd better have a question ready!"
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6. Write It Out And Rehearse. Unless you’re part of the 1% of people who love and excel at public speaking, you probably have a hard time conveying an unscripted message without a few pauses and 'um's here and there.
Website: http://soundcommunication.holdcom.com/bid/85157/7-Must-Have-Elements-of-a-Real-Estate-Professional-s-Voicemail-Greeting
Reading from a note will help you say what you want without any hiccups or interruptions. Call the person and keep your notes in hand. Once you’re in recording mode, read out from the note to sound as professional as possible.
Hello! You’ve reached [LinkedPhone’s Tech Support Team]. We are currently closed but we’re always eager to help. Our regular business hours are from [9am to 7pm Easter Standard Time, 7 days a week]. Please include your name, number, and a short description of the issue you’re experiencing. We promise to return your call by the end of the next business day. [If this is an urgent matter, press ‘0’ to be connected with our VIP support team]. Thank you.
2. Enter your Personal Identification Number (PIN), and press #. Note: If this is your first time logging in, enter your temporary PIN and press #. You will be prompted to select a new PIN and enter it. Your temporary PIN will be provided when your account is set up. Keypad Greeting 1 Standard - plays during normal business hours 2 Closed - plays after standard business hours 3 Alternate - plays during a specific time period when you want to indicate special circumstances 4 Busy - plays when you are on another phone call 5 Sample Greeting: "Thank you for calling. You have reached the voicemail box for [Name]. Please leave a detailed message, and I'll return your call as soon as possible."
6. Navigate to File -> Export Audio and save your voicemail on your computer as an .MP3. You should now be able to open the recorded voicemail in software like iTunes or Windows Media Player.
Timing is everything. The moment you receive the lead alert is the best time to make the follow-up call. If you call them days later, your chances of getting them on the phone are greatly diminished. By calling them right away, you’ll talk to more leads which will inevitably boosts sales. Role-play your voicemail scripts so you sound like you’re making your 20th call, not your 1st. Ask your friends and colleagues for honest feedback on your voicemail scripts. Continually review what’s working and what isn’t -- there’s always room for improvement. If you have the lead’s email address, follow up with an email, and let them know in the voicemail you’re going to do so. If you don’t have an email, let them know you’ll follow up with a text.
Hello. This is Chris. John and Mike aren’t here right now, but if you leave a message, they’ll get back to you as soon as they can.