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When we call our friends and family, we often call and hang up without leaving a voicemail -assuming the missed call will be notification enough that we want this person to call us back. Even though this is acceptable to do in our personal lives, phone call etiquette in the corporate world plays by different rules.

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Do you have a landline at work? Make sure that all your phones, personal and business, have good clear, professional English voicemail greetings.
11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.

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“Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list. Have a great day!”

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“I followed your advice on how to leave voicemail messages that get more callbacks and since using it, my call backs have increased. But my question is, what do I do with the prospects that haven’t called back?”

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1. Set up voicemail. To set your voicemail box using the phone connected to your AT&T Voicemail (such as your home number), follow these steps: Dial *98 or dial your Access Number.

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    For more accessibility options, see Learn how to navigate Skype for Business using accessible features.

    One of the fastest ways to derail the cohesiveness of your voicemail is to skip the introduction altogether and jump right into the body of your message; skipping the greeting is sure to leave your listener confused about who you are and why you are calling them.
    *Use the word “with” instead of “to.” It sounds more positive. You want to talk “with” the person, not give them a “talking to.” It’s a subtle difference, yet it keeps the message positive.

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    Explain the purpose of your message directly following the statement of your name and telephone number. This includes any actions you would like the receiver to take.

    People pay attention when their name is mentioned. After all, they’ve been conditioned to pay attention to their name their whole life.
    12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."

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    Resist the temptation of calling people or leaving voicemails when you are too tipsy! The same applies when you are too angry or upset to speak without using hostile language or an accusatory tone. Prepare and leave your voicemails when you are in the right mindset so that you don’t need to search for ways to delete your message or re-record it!

    Hi. This is John: If you are the phone company, I already sent the money. If you are my parents, please send money. If you are my financial aid institution, you didn’t lend me enough money. If you are my friends, you owe me money. If you are a female, don’t worry,
    6. Navigate to File -> Export Audio and save your voicemail on your computer as an .MP3. You should now be able to open the recorded voicemail in software like iTunes or Windows Media Player.

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    7. Identify Yourself And Your Business. When you call someone for the first time, unless you know their voice, you really have no way of making sure you actually called the right number.

    Leaving the Voicemail. 1. Know what you want to say before you place the call. If you want to be the go-to notary, then you have to exhibit competence on all levels. Don’t spoil your confident image by hemming and hawing and filling your messages with “uhhhhs,” and “ummmms.”. Consider writing out what you want to say beforehand.
    Why should they respond to you? How will your product or service help them? Will it make their job easier or allow them to get more done in less time? These are examples of real benefits and your sales voicemails need to contain something similarly beneficial.

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People pay attention when their name is mentioned. After all, they’ve been conditioned to pay attention to their name their whole life.

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Here are 5 sample scripts for business voicemail greetings that will make you and your company look personable, knowledgeable, and professional. And here are some sample voicemail greeting scripts for doctors, lawyers, and dentists, in case you're not looking for business greetings.

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Next, tell him the name of the company you work at. Something along the lines of, "John this is Mark at Pinnacle."

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That’s amazing Bonnie! Thanks so much for the tip. I’ll be sure to update the post to reflect the service you found, so all of our other readers can take advantage of it. Happy Holidays!! Laura

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