8. Select a standard greeting, or create a custom one. You will usually be given the choice to either select a standard greeting or record a custom one.
Professional development educator Dr. Ray Lauk sent us this great piece of advice, which he credits to veteran sales trainer Stan Piskorski:
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Why should they respond to you? How will your product or service help them? Will it make their job easier or allow them to get more done in less time? These are examples of real benefits and your sales voicemails need to contain something similarly beneficial.
Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
7.) End on a high note! You don’t necessarily need to say “Goodbye” at the end of a voicemail, because you didn’t really talk to anyone. Instead, try something like, “Look forward to chatting with you!” Use the word “with” instead of “to.” It sounds less like the person is going to receive a parental or boss “talking to” and more like two people who are eager to connect with one another on the phone. It’s a subtle difference, yet it’s a gracious one!
A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.
Your own answering greeting should be short. Don't bother to say that you aren't available to take the call. That's a waste of time, and there's no point in restating the obvious. Instead, simply identify yourself and ask the caller to leave a message.
Hey amigos y amigas, today we will learn how to leave a voicemail message PLUS we will learn how to record a Voicemail greeting! Enjoy :)
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Luckily, it's easy to save a voicemail from your iPhone, Android or old non-smart phone. Let’s start with iPhones.
Press *H (Help) or *4 to find out what step you are on in a task and what your options are. Always use *H when you forget what to do next.
Ok so let’s say you’ve made a few calls and have left several messages and you don’t want to leave another one… if that’s the case, at least hang up before the end of their “leave a message after the tone” instructions so that they don’t get notified of a voicemail just to hear you hanging upon them.
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
A monotone voice can be a turn off for a caller. You want your caller to feel like they missed out on speaking with you — not like they dodged a bullet.
“Just turn it off and back on again.” You may have heard this as a joke, but it’s actually advantageous to regularly reboot your devices.
Old messages Press the Message key. . Enter your password, followed by the # key. Press 2 to change folders. Press 1 for old messages (or listen to the prompts to select another folder). Follow the prompts. To retrieve messages from another extension (on-site)
Note: a desk phones' voicemail greeting can only be recorded via phone, there is no way to upload or download a greeting through the online panel.