That’s not to say strip all emotion and personality out of your voicemail, but be yourself! Presumably, you are leaving a voicemail with someone because you want to continue a conversation with them either by phone or in person. What will they think if the “personality” of the voicemail doesn’t match the one in more fluid forms of correspondence? Knowing how to leave a voicemail that is equal parts succinct, professional and courteous can be hard for those not accustomed to doing so.
Business voicemail greetings are rarely thought of as a prime way to connect with customers. But just because you're not available doesn't mean you can't make a positive impression on your customers when they reach your voicemail box.
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1. Change your iPhone voicemail greeting using the Phone app on your device. The Phone app is the one with the white phone icon in a green box. For many users, this icon is one of the four permanent apps on the bottom of the screen.
If your Android phone doesn't have the Google Voice app, go to Google Play Store and search for it to install it on your device. Once installed, launch the app, and go to the "Menu" at the top left, and select "Settings." Then, go to the "Voicemail" section and tap on the "Voicemail greeting."
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First-time sales outreach response is plummeting. According to Jill Konrath, 97% of all business calls now go to voicemail.
Tap the Phone app to launch it. Tap Voicemail in the lower-right corner of the screen.Find the voicemail you want to delete. Tap Delete (or, on some versions of the iOS, the trash can icon) to remove the voicemail.
Dan Grim, CEO/Founder of Good Stuff Tonics and Melior Botanicals, keeps his script even simpler:
You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
Remember that the speed of your words can negatively impact your message as well. "If you have to rush to get a message into the amount of time allotted for a voicemail message, you’re saying too much," DeCesare advises. "Say less and slow down. You want them to feel that talking to you will make their lives less stressful. If you're frantic and mumbling on the phone, it gives them a foreshadowing of what it will be like to work with you."
Do you have any other tips for voicemails? Yes, make each voicemail unique, there is no need to mention previous attempts.
Yes. You can turn voicemail On or OFF and adjust the amount of time before voicemail picks up.
A compelling sales voicemail won't be particularly effective if your prospect has no idea how they should respond. You can't just rattle off what they stand to gain from leveraging your product or service and then hang up. Always offer some next steps or insight on what they should expect next — like another phone call or a follow-up email.
Press # to leave the greeting inactive or follow the voice prompts to activate the greeting.