Continue to follow the instructions to complete setting up your voicemail greeting.
Get to why you’re calling. Did you have a question you couldn’t find the answer to online? Are you inquiring about future business? Are you weighing your options about a purchase between a few different companies? State it clearly so the recipient of the call knows how to proceed.
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6. After the message has played, you’ll be given some options for what to do with the message e.g. delete or save it, etc. along with the corresponding number to press.
Your research should include finding other people in the prospect’s organization. Selecting the right people, such as the prospect’s manager or department head, facilitates the ability to build rapport and adds a sense of urgency when you mention them in the voicemail.
Alternatively, you could frequently back up your phone’s data using a third-party tool like EaseUS Data Recovery Wizard. This option will come in handy if you’re not able to recover messages using a voicemail app on your phone.
*Note: Some of your users don’t celebrate all the same holidays you do. Remember to keep these voicemail greetings neutral 🌟
There’s a potential of up to 3 quick touches right off the bat to help you get on your prospects radar:
Open your device’s Phone app .At the top right, tap More .Tap Settings. Voicemail.You can: Change what handles your voicemails: Tap Advanced Service. Set up your voice mailbox: Tap Advanced Setup. Change your notification settings: Tap Notifications.
"I guess I usually just assume that it's probably not that important if you didn't text me, and you didn't send me a message on Facebook," Kidd says.
This is why it's important to lead with something relevant to the prospect, such as a thought-provoking question.
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Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
Thank you for calling [Company Name]. If you know your party’s extension, please dial it at any time. To reach our company directory, press 1. For more information about [Company Name], press 2. If you are an existing customer, please press 3. For billing questions, press 4. To repeat menu options, press 9. For all other inquiries, press 0. 3. Language Options
Your message should be specific, and you have to create a sense of urgency so the contact opts to get back in touch with you. Words and phrases to use include: Must; I must hear back by [day]… Need; we need to talk about… Should; we should discuss…
True emergencies - such as extraordinary weather - should be addressed in your voicemail if it impacts your business. Thank you for calling the Carona Surf Shop. We are currently closed due to the inclement weather. Our normal business hours are Monday through Saturday, 10 am to 9 pm. Please visit www.caronasurfshop.com to order merchandise and to check our schedule during the hurricane.
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The trick is to stay on the line even if you’ve already recorded the message. Never make the mistake of hanging up, as you will never be able to save yourself! So what should you do?