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Hey amigos, you are listening to English Made Simple, this is episode number 178, number one-hundred and seventy-eight, numero ciento setenta y ocho.

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Expert advice: Four phone script lessons from “Mr. Inside Sales” that will double your close rate
Voicemail is an automatic answering service offered by your phone service provider. After you subscribe to this service, your phone service provider’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. When a message is recorded a notification is displayed. .

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One of the fastest ways to derail the cohesiveness of your voicemail is to skip the introduction altogether and jump right into the body of your message; skipping the greeting is sure to leave your listener confused about who you are and why you are calling them.
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Customer experience is today’s business battleground. At a time where it’s common for even the most established businesses to deliver poor service, incompetent support, and just outright bad communication, how do you stand out? As big companies fail in the customer experience department, doors open for small business owners and entrepreneurs to distinguish themselves.
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Hello! This is [Nick on the West Coast Sales Team at LinkedPhone]. I am currently on vacation until [Friday, April 22nd] with limited access to email. If you require urgent assistance, please contact my lieutenant [Harold Kisp at 415-555-1212 or [email protected]]. Otherwise, please leave a message and I will return your call when I’m back in the office. Thank you and I look forward to chatting!

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It is as simple as that. Once you have left a message, document the call and the action that was taken in your client record. If you continue to only reach the client’s voicemail, after several failed attempts: What to Do. Send a collection letter. There could be a reason the client is not receiving or responding to your messages via phone.

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    So, make sure you are able to answer the phone and follow up with your leads and clients efficiently. Plus, make sure your outgoing voicemail message is warm and welcoming. That way, the caller will leave a voicemail and you can return it as soon as you can.

    The length of your voicemail plays a big role in its efficacy. Try to keep the length of your voicemail between 15- 30 seconds. Anything more and you will be rambling, anything less, and you’re probably not checking one of the three boxes above as effectively as you need to.
    Updating the voicemail message with your own greeting allows you to let callers know they’ve reached the correct person; the process is fast and easy. How to Change the Outgoing Voicemail Message on IPhone (iOS 9 or later) Tap the phone icon (the same one you use to make a call).

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    5. Change mailbox settings and greetings. Access voicemail. From the Main Menu, press 4 for Mailbox Settings. Press 3 for Greetings and follow the prompts. Set up sub-mailboxes.

    Depending on the purpose of your voicemail, these three bullets can take different forms, but if you’re checking these three boxes, you’ll be in good shape.
    Open Settings → General → About → If there is an update, you will see a pop-up. → Tap Update.

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    Having a reference sheet will help you stay focused while delivering your message. Make sure to keep your outline concise; only include the essential points that you intend to cover in your message.

    Logging in from off campus: Dial 549-5000 (include985 if calling long distance), then enter your extension and password.
    Hi Sam, this is Joan. I couldn’t make it to the meeting this morning and I was hoping you could *fill me in*. Feel free to give me a call when you have a free moment. Thanks.

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    Your AT&T VoiceMail Service access number is: 1-888-288-8893. When calling from home, if prompted, enter your password followed by #. If you are not calling from home, you will be prompted to enter your 10-digit telephone number followed by your password, then just follow the system prompts. From any Home screen, tap Phone. Touch and hold 1 or dial 123 and tap Call, or tap the Voicemail icon to call voicemail.

    Voicemails don't have to be a last resort or a dead end. Use these tips for messages that actually move the conversation forward. You'll enjoy richer prospect relationships and fewer opportunities gone cold.
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Instead of Luke Skywalker, use your own name, and ta-da you have your voicemail greeting.

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Pro tip: Only use first names. People of authority call each other by their first name only. Using the contact’s full name or saying Mr./Ms. [last name] can make you seem less confident and important than the person you’re calling.

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Too many reps are the inside sales equivalent of chatty grandmas—pitching solutions, discussing features, and offering value propositions over a voicemail.

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As you practice and score your sales voicemails, you’ll start to determine some best practices. Write these down, and use them as an outline for future calls. Here are a few of my best practices.

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