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A great follow-up voicemail is a thing of beauty. Incorporate a few of these tips into your daily phone calls, and see the benefits as your phone starts to ring back a little more often. Related Articles In Best Practices 21 Professional Voicemail Greeting Examples Why your business needs professional voicemail greetings Professional voicemail greetings for your business cell phone number Voicemail greetings for the customer service phone number Voicemail greetings for calls received after business hours
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Written by Aja Frost @ajavuu
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That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
Sample Short Voicemail Greeting: Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you. Sample Business Voicemail Greeting: Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information
Sending an email to each prospect before you call gives them an additional way to get in touch with you when they're ready. As you're leaving your voicemail, mention that you've sent them a quick email as well that has further details on who you are and the purpose of your call. As Florin Tatulea of Loopio explains:
Timing is everything. The moment you receive the lead alert is the best time to make the follow-up call. If you call them days later, your chances of getting them on the phone are greatly diminished. By calling them right away, you’ll talk to more leads which will inevitably boosts sales. Role-play your voicemail scripts so you sound like you’re making your 20th call, not your 1st. Ask your friends and colleagues for honest feedback on your voicemail scripts. Continually review what’s working and what isn’t -- there’s always room for improvement. If you have the lead’s email address, follow up with an email, and let them know in the voicemail you’re going to do so. If you don’t have an email, let them know you’ll follow up with a text.
Helo, I have 15 saved voicemails from Grandmom who passed suddenly. My problem is that I need to take words from each vm to create one beautiful voicemail for my grandaughter for HS graduation.They were very close, and I know she would love to hear her voice congratulating her on her accomplishments, and to tell her that she loves her…I need help, Thank you
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A lot of times our anxieties get the best of us and we don’t often think about the person on the other end of the voicemail and the information they need.
Conducting extra research on your prospects before you call them is always a good idea. This script from Mike Brooks is a great example of how you can use this additional information in your sales voicemails.
Greetings can be recorded by dialing the Voice Portal (pressing the message button on your IP phone) and entering the Voice Portal password. 7
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16. "Hmm. Gryffindor … No, Ravenclaw. Yes, you definitely belong in Ravenclaw. *Pause.* Okay, you haven't reached the Sorting Hat — it's the voicemail of [your name]. Please leave your name and number (and just for fun, the Harry Potter house you think you belong in) and I'll return your call as soon as possible."