There’s a potential of up to 3 quick touches right off the bat to help you get on your prospects radar:
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Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.
Sign up for Michael Pedone’s next live online B2B Sales Program and get your sales team all on the same page using a proven sales script customized to your industry.
So that person doesn’t pick up, and you are thinking ok cool, I’ll just call back – but NO – then you hear that dreadful message (correction: dreaded message): “Hi, this is Luke Skywalker, I am not available right now, please leave a message after the beep. I’ll get back to you as soon as possible. Thank you”
While email and text support saw an increase in recent years, many customers, partners, and potential hires still prefer to call your company directly. When writing your voicemail script, include basic information such as a short greeting, your company name, an invitation to leave a short message, and the time frame in which the caller can expect a return call. If relevant, you may want to include your office hours, extensions for company departments, and the contact information for your office manager or HR department.
If even resetting your Network Settings couldn’t yield positive results, it’s time to give your carrier a call or visit them.
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4. If you have a passcode to access your voicemail, you’ll be prompted to enter it into the dial pad now.
Remember, you need real-world situations to prepare for the sales game. Roleplay with colleagues and friends to get honest feedback on your voicemails.
Alternatively, you could try disabling call forwarding, though your particular carrier or phone model may not allow it:
To change your Standard Voicemail greeting follow the directions below. Enter your password and the press # key. From Shoretel Communicator (You will need to have access to your Shoretel phone to record the message) In the menu bar, click More, then Prefereces. Your phone will turn on and beep. Begin your message.
Practice your spiel so you can speak with authority. This lets the caller know how confident, qualified, and prepared you are. The goal is to sound like you’ve been doing this for years, not a few minutes.
The first two are voicemails for prospects you haven’t spoken with yet, the next one is for when you’re calling a prospect or client back, and the last example is for when your prospect or client isn’t calling you back at all:
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Find out WHY a professional voicemail greeting is so important: Why You Must Have a Professional Voicemail Greeting. Hello, thanks for calling (name), I’m unable to answer your call at the moment. Please leave a message and I’ll return your call as soon as possible. Thank you.
When following up with leads, it’s important to have well-practiced voicemail scripts in place. You will leave a lot of them so do your best to come across as helpful, friendly, and professional