The next morning you realize the mistake you’ve made and pray she hasn’t opened it yet. You search the internet and ask your peers how to delete voicemails from someone else’s voicemail box – but it’s too late.
Please note that if you record an unavailable greeting, it will be used instead of the default message with your name recording.
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Expert advice: Four phone script lessons from “Mr. Inside Sales” that will double your close rate
With social media, blogs, email marketing, and yes…voicemail greetings, businesses have lots of opportunities to make an impression. But it’s important to make the right impression. Callers will make inferences on what you say and how you say it, and you don't always get another chance to make a positive impact. You want prospective customers to leave a message. You want them to get a great first impression of your business. So, you need professional voicemail greetings. Here’s how you get them…
Refer to your previous conversation to jog their memory, saying, "In our meeting earlier, you said something about your shipping needs that really stuck out to me. I'd love to ask you a question about that."
Hey amigos, you are listening to English Made Simple, this is episode number 178, number one-hundred and seventy-eight, numero ciento setenta y ocho.
FOR OUTGOING CALLS When you are making outgoing calls, it’s important to remember that The right voicemail message can create more opportunities to connect SAMPLE FLYERS Flyers are a great way to reach out to sellers - they can be used for direct mail, on social media, and placed directly at your target
Whether it’s your last encounter or a recent e-book download, have a relevant reason for calling in order to get the prospect’s attention.
Avoid background noise. Whether you have music playing in your office, or you’re sitting in a coffee shop, background noise can make it difficult for your customers to understand your greeting. Limit the noise around you when you leave your voicemail greeting.
For example, if you are planning to go on vacation for two weeks, make sure you update your voicemail greeting stating how long you’ll be out of the office when you’ll be back — and who can be contacted in your absence.
Find a piece of connective tissue, such as an alma mater, a favorite sports team, or a common pet (I’m a dog lover, personally). This opens the conversation and shows that you’ve done your research.
After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.
Choose a greeting—Default or Custom; if you choose Custom, you can record a new greeting.
As you look to update your script, here are a few questions to ask: Will your voicemail greeting be funny, so your callers think your business is fun? Do you want the tone to be more professional, so it gives callers the impression you only work with Fortune 500 companies? Do you want to record a brief message, or will a more detailed message be helpful? Knowing these answers will help you craft a personal voicemail greeting unique to your company.
Timing is everything. The moment you receive the lead alert is the best time to make the follow-up call. If you call them days later, your chances of getting them on the phone are greatly diminished. By calling them right away, you’ll talk to more leads which will inevitably boosts sales. Role-play your voicemail scripts so you sound like you’re making your 20th call, not your 1st. Ask your friends and colleagues for honest feedback on your voicemail scripts. Continually review what’s working and what isn’t -- there’s always room for improvement. If you have the lead’s email address, follow up with an email, and let them know in the voicemail you’re going to do so. If you don’t have an email, let them know you’ll follow up with a text.