6. After the message has played, you’ll be given some options for what to do with the message e.g. delete or save it, etc. along with the corresponding number to press.
(Follow-up call = you’ve spoken before, made some progress through the sales process and a follow-up call was required)
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5. Don’t Forget To Smile. Smiling is a total game-changer when it comes to the tone of your voicemail greeting. We’ve all heard someone smiling through a phone, but we rarely think about how different it sounds when we do.
Most importantly, have fun with it. If you don't enjoy leaving a voicemail, you might not be in the right job.
After each one, evaluate your performance. Most systems provide the option of listening to the message you just left. Doing this as much as possible will improve your performance more than anything else. Would you save that voicemail? Would you return that call? Would you return that call right away? Are you missing the basics (alternative phone number, optimal ways to get in touch, a fall-back person to call)? Did you craft it or wing it?
Most phones don’t make that as easy as it ought to be. Apple’s iPhone will back up voicemails to your computer along with everything else, but they’re stored in a funky file format that’s not easily played by most software. Most Android phones, meanwhile, store your voicemails on off-site servers.
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Unfortunately, the default settings on most gadgets aren’t set up to keep everything hidden or password-protected. Anyone who accesses your devices can see everything.
Whether it’s your last encounter or a recent e-book download, have a relevant reason for calling in order to get the prospect’s attention.
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If you wrapped up a meeting earlier in the day but weren't able to schedule a follow-up appointment, leave this voicemail a few hours later.
You can set when you would like to send callers to your voicemail. For example, you may want to send all calls to voicemail when you know you’re going to be out of the office and not taking phone calls. 1
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Finally, the length of your sales voicemails is important. Research suggests that messages under 30 seconds long perform best. This should give you enough time to convey important information without wasting any of your prospect's valuable time.
In today’s world of gadgets and gizmos, virtual communication has blurred the lines between casual jargon and professional communication. By following these tips for leaving a professional voicemail message, you will be sure to present yourself in the best light.
I've stressed it throughout this article, and I'll stress it again — your sales voicemails have to be concise and airtight. That requires being locked in on exactly what you're trying to get across. You can't go off on a series of tangents that may or may not apply to your prospect's situation. Keep your messaging as focused as possible.
Filed: Copies of outgoing messages that you saved to re-send and/or modify.