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When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
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If you’re too mysterious with information, suspicions will be raised. If you leave a mini-sales pitch that’s all about you, the prospect will most likely make the decision not to return your call.
When do you leave a voicemail? This is largely dependent on your call sequence and cadence. It is recommended that you make several call attempts in order to engage the prospect on a “live call.” After you have done this and your attempts have not been fruitful, then you leave a voicemail.
Avoid piecing your voicemail together on the fly — as I mentioned earlier, a good one is backed by preparation. So prepare, prepare, and prepare some more.
After each one, evaluate your performance. Most systems provide the option of listening to the message you just left. Doing this as much as possible will improve your performance more than anything else. Would you save that voicemail? Would you return that call? Would you return that call right away? Are you missing the basics (alternative phone number, optimal ways to get in touch, a fall-back person to call)? Did you craft it or wing it?
Like this blog? You may be interested in our blog on integrated telephone system features.
You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
Remember, you are not trying to cram your entire conversation into the voicemail, but rather, get the person to call you back to have that conversation. Your voicemail should answer the following questions: Who are you? / Where are you from? Why are you calling? How can they get in touch with you?
But for you guys just keep it short. Hi this is Ana Jones, please leave a message and I will call you back as soon as I can. Thank you!
At OpenPhone, we used Fiverr and definitely recommend this service. It was quick, affordable, and got the job done. For our project, it took over 36 hours of work between submitting the script and getting the final result. The cost was roughly $115 for the final project.
Alternatively, you could frequently back up your phone’s data using a third-party tool like EaseUS Data Recovery Wizard. This option will come in handy if you’re not able to recover messages using a voicemail app on your phone.
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Set the number of rings you'd like callers to hear before they hear your voicemail greeting.
I’m home right now . . . I’m just screening my calls. So just start talking and if you’re someone I want to speak to I’ll pick up the phone. Otherwise, well, what can I say?
Our video covers just one voicemail greeting example. There are 1000 different ways to do this. As explained above, we have carefully chosen this script for non-native English speakers. We’ve chosen it because the words chosen are likely to be easy for most non-native speakers to pronounce. So in our experience, this is the best voicemail greeting script! make sure you use the correct word stress in the multi-syllable words in your voicemail greeting.
They should merely pique a prospect’s interest. Save your real pitch for an actual sales call.