It's never been more important for salespeople to be good at leaving voicemails. Not only that, but voicemail can — and should — be measured, coached, and improved. First, let's review general voicemail etiquette. Keep your greeting up-to-date. Let callers know when they can anticipate a response. Share your name and company affiliation. State the intention of your message. Include your contact information at the beginning and end of the message. Be concise. Share your availability.
A positive attitude extends to your voice and how you’re speaking. At the same time, if the prospect can’t hear or understand you, all of your work is wasted. Follow the four Cs: Be Clear: Drink water, clear your throat, invest in resources like a good headset and phone. Be as mindful as possible about speaking clearly. Be Concise: Keep it short and simple. Use a good Cadence: Don’t be afraid of strategic pauses, and vary the speed of your delivery. Be Compelling: Speak with authority.
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Be sure to include all important details, like why you are calling, your contact number, your name and anything else that’s necessary. If you are following up a previous voicemail, say so. If you had been confusing in the previous voicemail, apologize and proceed with your message.
To access your Voicemail including retrieval of messages, updating your greeting and more, simply dial 321 from your amaysim number.
Thank you for calling [Company Name]. Our offices are currently closed for the day. Standard office hours are Monday to Friday, 8 AM to 8 PM Eastern Time. Did you know that you can check your account status with us 24 hours a day / 7 days a week by visiting [account login webpage]? Here you can view information about your account, as well as answers to general questions you may have. Otherwise, please call back during standard office hours, and we will be happy to assist you. To repeat this message, press the # key. Holiday Greetings
But delivery is everything. So, take a look at these tips for implementing your voicemail like a pro.
The number you have xxx-xxxx (your number) has been changed, the new number is xxx-xxxx (again, your number). CULATA!
4. Before each voicemail message is played, enter the number associated with deleting a message.
These are legitimate questions and the answers will vary depending on your industry and individual prospects. In all honesty, your response rate with sales voicemails probably won't be high—the average response rate for a prospecting voicemail is between 4-6%, industry wide. You'll probably see more engagement using email. And leaving the perfect message takes planning and practice.
From any Home screen, tap Applications.Scroll to and tap Visual Voicemail.Tap Greetings.Tap the greeting you want to use or tap Record a new greeting.
Your voicemail service is usually controlled by your mobile carrier, therefore, the most reliable way to turn off your voicemail is to ask their support team to disable it:
To end the voicemail, state (or restate) your main question, then say your phone number. You can also say you’ll follow-up with an email. Now, this isn’t the same as saying, “If I don’t hear from you, you’ll hear from me!” Instead, it’s giving them another way to contact you, one they may be more comfortable with. They should still feel a responsibility to respond to your question, but now they have two options for how to get back in touch. (Then send that email, of course.)
To receive text message notifications, select Notify me via text message when new voicemail messages are received.
What’s more annoying than being unprepared? Doing business with someone who is. In other words, don’t wing it — practice your script, speaking slowly and annunciating each word.
Here are a few sample voice mail greetings to get you started: Standard Voice Mail Greetings. Normal Greeting (Without pager notification) "This is (name) of (company). I'm currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks."
However, keep in mind that your prospects might be faced with a lot more distractions at the beginning of the day. "The morning is the worst time to orchestrate a voicemail," says Zachary Weiner, CEO of Emerging Insider Communications. "Most decision makers have a lot on their plate when the day starts. Finding them when they have a bit more mind-share is often more conducive to a positive reply."
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.