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"Dear [Prospect's Name], this is [Your Name]. On [Date of Last Contact], I contacted you about [Reason for Previous Call] and as I haven’t heard from you, I can only assume you're either, one, not interested and I’m simply clogging up your voicemail with annoying spam messages; or, two, you desperately want to contact me, but you’re trapped under a fallen filing cabinet and can’t reach your phone. Please let me know which one it is. I'll gladly send help if it's the latter. Just call me back at [Your Phone Number]. Thanks for your time!"
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In the U.K. and most of Europe it is considered good manners to leave a slightly longer answering message as it gives the person time to adjust to the fact that they've been put through to an answering machine, compose a message in their head and then get ready to speak. It also leaves the caller with the impression of someone who is calm, composed, polite and not rushing around like a chicken without a head.
As Dan tells us, "This is the only strategy I’ve ever seen consistently work—but when they call back you'd better have a question ready!"
Weren’t these messages funny and wacky for your machine. Of course, you have to be a bit careful as to what you say and record on your machine. You don’t want to offend anyone or say something that might upset your listeners. So be absolutely sure. And, if you have any more voicemail ideas, do let us know by leaving a comment below. Till then, I’d like to… beep.
A positive attitude extends to your voice and how you’re speaking. At the same time, if the prospect can’t hear or understand you, all of your work is wasted. Follow the four Cs: Be Clear: Drink water, clear your throat, invest in resources like a good headset and phone. Be as mindful as possible about speaking clearly. Be Concise: Keep it short and simple. Use a good Cadence: Don’t be afraid of strategic pauses, and vary the speed of your delivery. Be Compelling: Speak with authority.
Here's an advanced technique for all you overachievers. It's "advanced" because it's rarely used, not because it's difficult. The trick? Leave two sales voicemails instead of one. Let us explain:
When you leave a voicemail do not use your full name because that immediately raises a red flat that you are a salesperson making a cold call. Instead, say your first name only followed by your company name. This will make your customer feel that you are much more familiar with each other than you really are. Saying your last name would defeat the whole purpose of demonstrating familiarity.
Your voicemail is important. Keep in mind, this is essentially one of the first impressions the hiring manager will have from you. You need to make sure your voicemail is as professional as possible. Whether you are trying to be funny, trying to show off your singing abilities or shouting in the car with the windows down, chances are the hiring manager won’t be impressed. Go into a quiet room and record a simple, “Hi, you’ve reached Kim Costa. I’m sorry I missed your call, but if you please leave your name, number and a brief message I will get back to you as soon as I can. Thanks!” You really can’t go wrong with this. Trust me when I say that hiring managers probably don’t want to hear your high school’s fight song.
"The phone number early in the conversation is key," advises John Crossman, CEO of real estate firm Crossman & Company. "If it is a long message with a phone number at the end, I may not even listen to it."
While many businesses can use this standard voicemail greeting, not everyone’s business wants to be the same as the others. If you’re looking for a more unique approach, here are four sample voicemail scripts to try:
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Why bother, you might ask? Good manners create good relationships. Good relationships create successful careers. It's not the other way around. Frungy Aug. 2, 2014 12:41 pm JST
Press *H (Help) or *4 to find out what step you are on in a task and what your options are. Always use *H when you forget what to do next.
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