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Calling leads is an important part of growing your business, but it can get frustrating when you call and call and never get a reply. Having phone scripts in place can make all of the difference in the effectiveness of your lead calls. Scripts allow you to come across as confident and professional and convey all the important points you need to make. No more stumbling over your words or forgetting to mention an important factor, like your name or phone number. Scripts will help you stay consistent and make calling more enjoyable because you’ll know what works and what doesn’t.

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If you find yourself wishing for your prospect not to pick up -- you might need to consider a new profession. .

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Expert advice: Four phone script lessons from “Mr. Inside Sales” that will double your close rate
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If it’s too late, sneak into the person’s house, steal their phone, and destroy it. Just kidding. Think before you leave a message and you’ll be fine. Good luck! All You Need to Know About Speech Recognition Technology
People tend to remember the first and last events of the day. Now, you could make your sales calls in the morning, but nobody wants something else on their plate when they’re just starting their workday. By waiting until the end of the workday, though – traditionally, around 4:30 p.m. – you won’t be competing with other distractions, and you’ll be one of the last things that happened to the contact while they were at work.

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"Dear [Prospect's Name], this is [Your Name]. On [Date of Last Contact], I contacted you about [Reason for Previous Call] and as I haven’t heard from you, I can only assume you're either, one, not interested and I’m simply clogging up your voicemail with annoying spam messages; or, two, you desperately want to contact me, but you’re trapped under a fallen filing cabinet and can’t reach your phone. Please let me know which one it is. I'll gladly send help if it's the latter. Just call me back at [Your Phone Number]. Thanks for your time!"

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In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com

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    The key to making a bullet-pointed script work is to practice. You can't read it line-for-line, so it's important to work out the kinks before you place your call. Your name Reason for calling Benefit of calling you back Your contact information Promise of a follow-up email
    When leaving your voicemail and phone number, do not say, "Please call me back at ..." Nothing sounds more like a salesperson making a cold call then saying, "please call me back at...".

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    iPhone users have another option: You can send a voice message from Apple's Messages by tapping the microphone button inside the text box (this works only when you're messaging other iPhones). By default, these voice messages last for only two minutes before they are deleted, but you can change that. Either tap Keep under any sent voice message or go to Settings > Messages and tap Expire under Audio Messages. You can set the expiration date to Never, but this affects only your record of the conversation, not the recipient's.

    4.) Keep your voicemail message to two points. If you need to share more information, then say in your voicemail that you’re going to send the person an e-mail message with the rest of the details. “… I’m calling to share that we have finalized the … and lastly, that we know you’d like to meet at 9:00 AM as we discussed. However, is Tuesday or Wednesday better for your team’s schedule? ….”
    As probably know, a professional voicemail greeting can make or break leaving a great impression. However, it all starts with your voicemail script.

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    Nutshell offers unlimited Click-to-Call so you can record and review your sales calls.

    If you already have a call scheduled, it will serve as an incentive for your prospect to show up. If you don't have a call on the books, use their response to this voicemail to ask for a follow-up meeting.
    ChamberMaster Demo Blog About Log In Contact Us Member Management Software Pricing Testimonials Websites Resources Mobile Support Menu Blog About Log In Contact Us Facebook Twitter LinkedIn YouTube RSS Pinterest Membership Management Software Testimonials Mobile Resources Pricing Websites Support How to Leave Effective Voice Mail Messages

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    If you have a call forwarding set up, it is likely to cause conflicts with voicemail. To turn off Call Forwarding or make sure it is not enabled:

    Even if you have this feature, it can only be used to send messages to contacts with the same carrier as you. So Verizon customers can send voice messages only to other Verizon customers, for example.
    There is a possible chance that your WiFi is the reason that you are unable to set up your greetings for voicemail. Many users solved their problem by changing their network from WiFi to Cellular data. Your carrier provides the cellular data and that can be a better choice for voicemail settings.

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For more accessibility options, see Learn how to navigate Skype for Business using accessible features.

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When your marketing voicemail goes on for too long, you can lose the contact completely. Or, even if they do stick with you through the whole thing, they may lose the main point of why you’re calling. Keeping your voicemail between 20 and 30 seconds is enough time to make your elevator pitch without over-talking.

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