To set up your voicemail, press *98, *68, or #55 (varies by location) from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
Follow that with an email that says the same thing, log the call / update your notes in your CRM and MOVE ON!
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You may not think it, but an auto-attendant is an important part of your business. It is typically the first point of contact with your customers, as they will call your main number with sales inquiries, troubleshooting questions, etc.
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Before you pick up the phone, consider why the person you are calling should listen to you. Put yourself in their shoes and imagine their pain points.
I assume it’s safe to say you’ve gotten really busy or this isn’t a top priority for you at the moment so I’ll take you off of my call list as to no longer interrupt your day.
1. Towards the top of the screen, select the trashcan icon. A checkbox towards the right of each voicemail message in the list will appear.
With a voicemail, though, you (should) know exactly who you’re calling – their name, their company’s name, how many employees they have, etc. Your message can be hyper-customized to that one person you’re calling. When you make that message just for them, they’ll feel more of a responsibility to return your call.
Recording Your Greetings Press the Message key on your Grandstream phone or press * 97 from the phone Enter your password. In default, this your extension number, followed by the # key. Press 0 for Mailbox Options. You have the option of recording up to three greetings.
This post will answer all of your questions regarding – how to set voicemail on a VTech phone. If you are using a VTech telephone, you might want to set an outgoing message on your phone. Lucky for you, it is entirely possible to set …
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."
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This can also work with your iPhone or Android, if the above methods aren’t working for you. Just connect your phone into the computer with a 3.5mm audio cable. More on that in a minute.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
And that's the reason that most people leave garbled and rushed messages, because they take about two seconds to adjust to the fact that they've got through to an answering service and then with Mary Mitchell's message they have maybe a second or two to compose a short and concise message... which just isn't enough time for most people.