It is as simple as that. Once you have left a message, document the call and the action that was taken in your client record. If you continue to only reach the client’s voicemail, after several failed attempts: What to Do. Send a collection letter. There could be a reason the client is not receiving or responding to your messages via phone.
It is no surprise that your actual voice mail greeting must be delivered in the same way: Professional, clear, brief, and to the point. In a previous blog, "Marketing Messages on Your Cell Say You Mean Business," some techniques for making a professional voice mail greeting were discussed. There are many similarities between leaving a voice mail, and producing a voice mail greeting. You want your callers and receivers to hear a confident and professional person on the other end delivering a coherent message. You should introduce yourself to a prospective client in a personal way. An email doesn't generate much discussion, nor does it necessarily show you went the extra mile in contacting the client. Generating conversation. A professional, well conveyed voice message shows the voice mail receiver that you are confident and well-spoken, and that there is a person behind the message. Emails can be prepared, edited, and revised unlike voice mail messages An email or email chain thread is documentation of a conversation that can easily be referenced In an email you can include a phone number, address, website, etc that may be hard to remember or record through voice mail communication Emails can be forwarded, CC'ed, and blasted.
.
Hello, this is [Your Name] from [Company Name]. I'm calling because [insert reason for calling]. I'd love to talk to you about [insert benefit you can offer if they call back]. My number is [insert phone number]. I'll also follow up with an email tomorrow. I look forward to hearing what you think. Have a great day. Goodbye!
The key to making a bullet-pointed script work is to practice. You can't read it line-for-line, so it's important to work out the kinks before you place your call. Your name Reason for calling Benefit of calling you back Your contact information Promise of a follow-up email
Professional development educator Dr. Ray Lauk sent us this great piece of advice, which he credits to veteran sales trainer Stan Piskorski:
This is a great resource to learn how to set up my own voicemail. Thank you very much, Annemarie.
Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
If your voicemail has been set up and you are unable to change your greeting through the 'Voicemail' tab, dial *86 then choose option 4 to change. From a Home screen, tap the Phone app . If an app isn't available on your Home screen, swipe left to access the App Library. Tap Voicemail then tap Greeting (upper-left).
A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
Website: https://www.amazingvoice.com/blog/10-best-professional-voicemail-greetings
I like to say my phone number very early so the person can hear it again quickly by starting the message over and does not have to listen to your entire message again to hear the number. But do repeat your telephone number at the end of the message at least once and speak very s-l-o-w-l-y so the person can write it down as they listen. If you don't get a response to your first voicemail, don't hesitate to record a similar message once a week for two or three weeks. This sounds a bit excessive, but my experience has been that if there is even the slightest chance of meeting someone now or even in the near future, this kind of message will get their attention.
Now that you know which script to use, how do you record it? Depending on your budget and the resources available to you, you can record the script yourself, use a text-to-speech program, or hire a professional voice actor to record your greeting.
Background noises can be picked up in voicemail recordings, and even though we may not want them to, they do subversively impact how our messages are received. Noisy backgrounds tend to trigger thoughts of a chaotic atmosphere --implying that you are disorganized or do not consider the content of your message to be important enough to be heard clearly. And if you don’t care about what you’re trying to say, why should the person on the other end of the phone?
Think through what you are going to say before you place the call. When men hear the beep, they often freeze up and forget what they wanted to say. If you want to be the go-to guy at work, then you have to exhibit competence on all levels. Don’t spoil your confident image by hemming and hawing and filling your messages with “uhhhhs,” and “ummmms.” If it’s a really important call, consider writing out what you want to say beforehand. If the person picks up, great, you now have some notes to remember what you wanted to talk about. If they don’t answer, you can leave a clear and concise message.
If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it. If you're away from your office, check your voicemail remotely to keep up with incoming messages if necessary. Or get voicemail to email capabilities set up on your phone system. Thank you for calling Merlow Plumbing. We are closed for Christmas from December 24th, 2015, until January 2nd, 2016. Our normal business hours are Monday through Thursday, 8 am - 6 pm. Please leave your message after the tone. Have a happy holiday, and we look forward to seeing you in the New Year. 5. Emergency Situation Voicemail Greeting
You may feel the need to erase your voicemail for many reasons, other than just trying to rekindle your old love! Maybe you are leaving a voicemail to your boss and you use inappropriate language in the heat of the moment. Perhaps you are sending a voicemail to your supplier and miss out important details. Sometimes you may not word your message properly, or you might leave a voicemail that is difficult to comprehend.
AUDIX also lets you record messages in advance and send the directly to the voice mailboxes of other AUDIX users without actually calling their phones.