12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
Expert advice: Four phone script lessons from “Mr. Inside Sales” that will double your close rate
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7.) End on a high note! You don’t necessarily need to say “Goodbye” at the end of a voicemail, because you didn’t really talk to anyone. Instead, try something like, “Look forward to chatting with you!” Use the word “with” instead of “to.” It sounds less like the person is going to receive a parental or boss “talking to” and more like two people who are eager to connect with one another on the phone. It’s a subtle difference, yet it’s a gracious one!
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Here are a few steps and tips to make your process data-driven and scalable: Pick the voicemail strategy most fitting for your list and offer, and write an awesome message using your own words, values, etc. for each type of message. ... Rinse and repeat for three different and standard messages. Try at least two techniques. ... All day today, pick one voicemail type and leave that message every time you don't connect. ... More items...
"The way I see voicemail is that the main purpose of it is to direct the prospect to your email. You only really have five or 10 seconds within that voicemail to capture their attention, so I have a specific script that I use which makes sure that they know who I am and where I'm calling from so that they can go back to their inbox and then search it up...I'll say, "Hi Scott, this is Florin calling from Loopio. I sent you an email yesterday regarding improving your RFP response process. But I have not heard back from you. Can you give it a quick glance and reply back? Again it's Florin calling from Loopio.'"
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Imagine listening to a voicemail from a salesperson who is just so excited about the message that their tone is now unnaturally high-pitched and energetic. Today, people aren’t fooled by that, and in trying to make the message more meaningful, this approach actually makes it less meaningful.
“Hi (Prospects Name). I left you a voicemail the other day regarding…” (now repeat your first time voicemail message, including your name and number twice at the end)
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You don’t have to have fancy words or a whole new voicemail message for the 2nd attempt.
Leaving voice mail messages is a waste of time because most people rarely return phone calls anymore from salespeople. If you leave enough voice mail messages, the prospect may delete them before having a chance to listen to your entire pitch. Complete Probate System Probate Leads ProbatePlus+ Professional Real Estate Coaching Mailbox Motivator Your Custom Probate Website Financing Probate Certification Course Probate Foundations Weekly Live Training The Founders Tim Yandell (CEO) Jim Sullivan (VP – Sales) All The Leads Reviews FAQs Probate Information FAQ & Glossary Systems & Leads FAQ Mailbox Motivator FAQ Education & Training FAQ Should You Leave Voicemails When Cold-Calling Leads? What to Say and How Often? | Tips From The Trainer | Probate Leads Training for Real Estate Agents, Investors, and Wholesalers. All The Leads2020-12-28T13:58:54-05:00 By All The Leads Convert, Tips From The Trainer agents, calling leads, cold calling, cold calling investors, cold calling motivation, cold calling tips, Cold-Calling Voicemail, how to, investors, leads, probate, Probate Leads, probate script, Prospecting, real estate, Real Estate Coach, Real Estate Scripts, realtors, ringless voicemail real estate, Sales voicemail, scripts for real estate, tips, Tips From the Trainer, Video, voicemail drop real estate, voicemail real estate scripts, Voicemails 1 Comment Should You Leave Voicemails When You’re Cold-Calling / Prospecting Probate Real Estate Leads?
After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.
If you're in need of some more tips, here are some additional soundbites you can use when ending a voicemail.
Thank you for calling [LinkedPhone – The Work From Anywhere Business Phone System]. Our office is closed until [Monday, January 25th for the holiday weekend]. If your call is urgent, please contact [Anya at 212-555-1212 or [email protected]]. Otherwise, please leave a message and we’ll get back to you as soon as we return. We value your call. Thank you from everyone at [LinkedPhone].
It's never been more important for salespeople to be good at leaving voicemails. Not only that, but voicemail can — and should — be measured, coached, and improved. First, let's review general voicemail etiquette. Keep your greeting up-to-date. Let callers know when they can anticipate a response. Share your name and company affiliation. State the intention of your message. Include your contact information at the beginning and end of the message. Be concise. Share your availability.