6. Voicemail Greetings For The Holidays. Hi, you’ve reached (insert name and title) at (insert company.) We’ve taken this time to be with our family’s and stuff our bellies.
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1. Tap the fixed key with the envelope graphic, or dial the phone’s phone number.
Luckily, it's easy to save a voicemail from your iPhone, Android or old non-smart phone. Let’s start with iPhones.
Even if you have this feature, it can only be used to send messages to contacts with the same carrier as you. So Verizon customers can send voice messages only to other Verizon customers, for example.
If you want your prospects to get back to you, you better sound exciting. If you have a monotone voice, you’re almost certainly not going to get a response.
Logging in from anywhere: From any phone connected to the voice mail system, dial 5000, then enter your extension and password.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
3. Have Some Fun. Oftentimes, your voicemail greeting is the first impression a caller gets of your personality, your brand, and your business. And as the old adage reminds us, first impressions are everything.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
My wife and I can’t come to the phone right now, but if you’ll leave your name and number we’ll get back to you as soon as we’re finished.
Use your regular, normal voice – not too excited, not too subdued. Talk how you’d talk on the phone with someone you like but who doesn’t make you nervous. Communicate ease without flippancy and importance without exuberance.
11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
4. If you have a passcode to access your voicemail, you’ll be prompted to enter it into the dial pad now.
Pro tip: Only use first names. People of authority call each other by their first name only. Using the contact’s full name or saying Mr./Ms. [last name] can make you seem less confident and important than the person you’re calling.
Your voicemail greeting is the first introduction to your office — what kind of impression do you want to leave?
Recording the message yourself doesn’t mean it can’t be done professionally. You can still get studio time with an experienced audio engineer. Studio time can cost $60-$100 per hour, which may or may not come with an engineer. If you need to hire one, their rates are usually $100-$300 an hour. Mind you, their feedback, professional experience, and editing capabilities are typically well worth the extra expense.