State upfront how you can help the prospect. Are you saving them time or money, or helping them get promoted?
Ok so let’s say you’ve made a few calls and have left several messages and you don’t want to leave another one… if that’s the case, at least hang up before the end of their “leave a message after the tone” instructions so that they don’t get notified of a voicemail just to hear you hanging upon them.
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Creating a voicemail greeting might not be fun, but with the scripts I’ve shared, you should have an easier time. No need to practice time and time again — simply plug in your name, company title, and other details, then read it out loud to your phone’s voicemail greeting recorder. With a professional greeting, you’ll continue nurturing prospects even if you don’t pick up the phone.
When you get this message, please call me back at (your number). That number again is (your number) and ask for _________. I look forward to speaking with you, and I guarantee you’ll be glad you returned this call.”
If after 2 solid phone/voicemail/email attempts (which counts as 6 touches, not including any drip emails or LinkedIn messages/connection requests that they may have gotten in between calls 1 and 2) I’ll leave a 3rd voicemail message (followed by an email, of course) that simply says something along the lines of:
Hi. If this is my parents, I need some money you guys. If this is my friend, I’ll get you your money. If this is a hot girl, DO NOT listen to a word I said before. I got plenty of money for you.
Activity Menu: This menu includes the Initial activities you can select after logging into the system. After you log in, you use your phone keys to access menu options. There are layers of menus, and their options are described as you progress through each activity. The first layer is called the Activity Menu. You can always get back to the main menu by pressing *R (or *7).
Approach voicemails with a scientific outlook, and score each one. Create a score sheet with a rating system that addresses the following: Would you save that voicemail? Would you return that call? Would you return that call right away? Are you missing the basics (alternative phone number, optimal ways to get in touch, a fallback person to call)? Did you craft it or wing it?
Each voicemail will be sent to your registered email address in .wav file format.
8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.
If you can, try to mention a tangible benefit the prospect can gain by working with you. Whether you quickly state understanding of a challenge they are facing (that you learned of during the research phase) or can share a brief statistic related to an area of interest for them.
My number is [phone number]. I’ll also follow up with an email tomorrow. I look forward to hearing what you think. The key to making a script work is to practice. You can’t read it line-for-line, so it’s important to work out the kinks before you place your call, including: Your name Your reason for calling The benefit of calling you back Your contact information Your promise of a follow-up email
If wading through voicemail messages isn’t your idea of fun, you may want to steer the people to other ways to reach you. For example, many people leave their cellular numbers. Great in emergencies, but watch out, because many times you are out of range or your cell phone is off, so the caller gets ANOTHER voicemail system.
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4. Request to have your voicemail service disabled. Once the representative or automated message confirms this has been done, you can hang up.
Your voicemail is important. Keep in mind, this is essentially one of the first impressions the hiring manager will have from you. You need to make sure your voicemail is as professional as possible. Whether you are trying to be funny, trying to show off your singing abilities or shouting in the car with the windows down, chances are the hiring manager won’t be impressed. Go into a quiet room and record a simple, “Hi, you’ve reached Kim Costa. I’m sorry I missed your call, but if you please leave your name, number and a brief message I will get back to you as soon as I can. Thanks!” You really can’t go wrong with this. Trust me when I say that hiring managers probably don’t want to hear your high school’s fight song.
While Ross panics about his friends slowly getting dressed for his big gala, Monica hacks into Richard's answering machine and leaves a mortifying message ("I don't know, maybe I'm getting my period or something")which then becomes his outgoing recording.