As I said, I use a “3 strikes, you’re out” rule. You may find that 4, 5, 10 or 20 works best for you, but for me, it’s 3.
4. “Thanks for calling [your company]. We’re looking forward to speaking with you. Let us call you back as soon as we are available by leaving your name, contact information and the reason for your call. Have a great day.” A simple, concise, and, of course, friendly voicemail greeting for your main business line.
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Hi, we aren’t in at the moment, if you are trying to sell us something please start speaking now and hang up at the beep, everyone else start speaking at the beep and hang up when you’ve finished.
4. Request to have your voicemail service disabled. Once the representative or automated message confirms this has been done, you can hang up.
9. Update Your Greeting Frequently. Many of the things that can make your voicemail great, also require that you update it pretty regularly. Information like deals you’re running, when you’re away, and who to contact while you’re out can take your greeting to the next level, but they’re obviously time sensitive.
Voicemail is a simple and standard phone function. But, it has a major impact on the mortgage industry. Plus, the perception that others have of you is heavily influenced by the messages you leave. So, make sure the voicemails you leave are not stopping you from closing more loans!
Voicemails can add value, whether or not a prospect calls you back right away. Even if a voicemail triggers an email response or call back six months down the line, it's valuable. The better your voicemails, the more likely you'll get a response.
Here are a few more ways to light a fire under the contact so they call or email you back:
The New York Times reported in June that the phone service Vonage saw a significant drop in voice mail retrievals over the past year.
My wife and I can’t come to the phone right now, but if you’ll leave your name and number we’ll get back to you as soon as we’re finished.
Imagine listening to a voicemail from a salesperson who is just so excited about the message that their tone is now unnaturally high-pitched and energetic. Today, people aren’t fooled by that, and in trying to make the message more meaningful, this approach actually makes it less meaningful.
Voicemails can add value, whether or not a prospect calls you back right away. Even if a voicemail triggers an email response or call back six months down the line, it's valuable. The better your voicemails, the more likely you'll get a response.
2. Access your voicemail. Dial *98 from your home phone. If you are away from home, dial your access number and follow the prompts, or dial your phone number, then press the * key when you hear the greeting.
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.
If I’m not available, just leave me a voice mail. Again, either way, it will be good to know what’s going on. Thanks in advance for that, and I’ll look for your call. You can reach me at (your number). That number again is area code (your number). Thanks ________.”
In Microsoft 365, you can record a greeting, edit call answering rules, set up Outlook Voice Access, edit text message and email notification settings, and turn on voice mail preview using Outlook on the web.
Introduce yourself at the beginning of your message. Take your time in providing your contact information, making sure you are loud and clear in the pronunciation of your name and number.