When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
When you know something to be true, when you have an opinion that needs to be shared, be more assertive and powerful in your word choices. Here are 3 simple ways you can do that.
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Before moving on to learning about voicemail message templates, let’s learn some tips to effectively take phone messages. Tips for Taking Phone Messages Effectively . Creating a phone message template is the first step in starting a good phone communication procedure – but it doesn’t stop there.
Services like slydial allow you to bypass the dial and go straight to voicemail. Simply download the app for iPhone or Android, choose from a basic (free) or premium subscription, and start dialing. Your address book will populate automatically in the app. All you have to do is click on a contact to reach their voicemail.
Take a pen and paper and write down exactly what you will say. Then call them back. This way you will make sure you say what needs to be said, you will not forget to say your name at the end and also share your phone number.
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Standard greeting with your name: "At the tone, please record your message to [name]."
It seems like it’s something really simple, but it’s critical to your business to get the most out of your prospecting time…. So what’s the right way leave a voicemail???
Assuming you have a strong 1st attempt voicemail message, when on your 2nd attempt should you get voicemail again, simply lead with:
1. Limit Background Noise. If you’re recording your greeting from the back of a New York City cab with the windows down, it’s gonna be pretty obvious to your callers.
Only leave this voicemail for interested prospects. If you're talking with someone who isn't really invested in fixing a problem or implementing your product/service, they probably won't want to read an article you sent on the subject either.
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Updating the voicemail message with your own greeting allows you to let callers know they’ve reached the correct person; the process is fast and easy. How to Change the Outgoing Voicemail Message on IPhone (iOS 9 or later) Tap the phone icon (the same one you use to make a call).
Have a positive attitude while recording your voicemail greeting — it will carry through in your voice. If you find it difficult to convey positivity over a phone system, try smiling while you’re recording. (We promise, you will hear a difference.)
Remember, you need real-world situations to prepare for the sales game. Role play with colleagues and friends to get honest feedback.
Professional development educator Dr. Ray Lauk sent us this great piece of advice, which he credits to veteran sales trainer Stan Piskorski:
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