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You may not think it, but an auto-attendant is an important part of your business. It is typically the first point of contact with your customers, as they will call your main number with sales inquiries, troubleshooting questions, etc.

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Avoid sales speak and buzzwords. It’s okay if your prospect knows you're a sales rep. Qualified prospects don’t mind hearing from sales reps. They just want to speak to reps that are helpful, knowledgeable, and possess integrity.
To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people. .

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I’m not a big fan of voicemail. I don’t mind leaving voicemail messages; I just hate having to listen to them. For some strange reason when people know their voice is being recorded, their brain short circuits. What normally would take 30 seconds to say, now takes 2 minutes.
Find out WHY a professional voicemail greeting is so important: Why You Must Have a Professional Voicemail Greeting. Hello, thanks for calling (name), I’m unable to answer your call at the moment. Please leave a message and I’ll return your call as soon as possible. Thank you.

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If your recording is vague, confusing, or drags on, customers will lose interest and hang up the phone instead of leaving a voicemail message. To help you create an effective after hours announcement, here are some best practices and sample scripts you can employ. 1. State Your Business Name
Recording Your Greetings Press the Message key on your Grandstream phone or press * 97 from the phone Enter your password. In default, this your extension number, followed by the # key. Press 0 for Mailbox Options. You have the option of recording up to three greetings.

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Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me. Please leave your name and number and let me know how I could be of service to you. I’ll return your call on the next business day. Thank you!

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    Stuttering, rambling, or repeating yourself all make for less-than-stellar sales voicemails that prospects will be less inclined to respond to. That's why you can't try to figure out what you want to say as you're leaving the message.

    Leaving voicemails can be intimidating: The recording starts quickly, the time you have to speak is limited, and only some answering machines give you the option to review and re-record your message if you mess up. You often have one shot, and a limited time-frame, to get your message across.
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    Exhibit confidence while delivering your message, use appropriate language, and avoid filler words.

    4. Engage Your Callers. It may not seem like it, but a business voicemail isn’t that different from a regular business conversation. If you create a dialogue between your callers and yourself, you’re gonna have much more engaged, upbeat, and satisfied callers.
    So, you diligently practice this presentation, yet when you call, all you get is a voicemail. You will have to decide whether to leave a voicemail – it is debatable. Try your own experiment to see what works. I recommend leaving voicemails.

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    This is a test. This is a test of the Answering Machine Broadcast System. This is only a test.

    We’ve all had to make phone calls we wish we didn’t have to make. While the phone rings, we pray the person doesn’t answer, so we can simply leave a voicemail message.
    Use call answering rules to determine what happens when a caller reaches your voice mail. For example, if you have automatic replies turned on, then you could set up your rule to transfer the caller to a different number. If you have multiple rules, you can specify the order in which they are applied.

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    Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.

    Go to your myAT account overview and open the My wireless section. Scroll to My devices & add-ons and choose the device you want to manage. Select Manage my device. Under Device options & settings, choose Reset voicemail password and follow the prompts.
    A good voicemail should be more about the prospect than the salesperson. Especially when cold calling, you want to provide as much value as possible to incentivize your prospect to return your call.

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Hello, and welcome to Answering Machines of the Rich and Famous! (your name here) can’t come to the phone right now, because he’s spending the week in his beautiful summer home on the French Riviera…

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These skills help you stay on point and will have people eager to hear your message and return your phone calls! Membership Management Software Features & Benefits System Requirements Overview Demo Sign Up Testimonials Customer Testimonials Mobile Mobile Apps Benefits of Responsive Layouts SmartText Mobile Overview Resources Overview Videos & Webinars Press Releases Articles Case Studies White Papers Partners Pricing Key Pricing Websites Website Design Web Services Terms Overview Website Integration Content Management & Hosting Project Process Support Overview Training Customer Service Try This Effective Prospecting Voicemail Script [Tips Included]

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If this feature is enabled, be sure to record your voicemail greeting with the appropriate guidance for the caller. For example, “To reach my assistant, press 0.” Set Up Your Voicemail Greetings

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Let’s say you wanted to call someone and make an inquiry and that person doesn’t pick up their phone. To pick up the phone is to answer the phone. It’s a phrasal verb.

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