Sound sales efforts are consultative and customer-centric, and sales voicemails are no different. They should revolve around helping your prospect — not forcing them along your pipeline.
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What should I say on my voicemail? Your voicemail should state the purpose of your call, and should include a value statement as well as your contact information.
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We are here to help your approach to sales, how you interact with others, and how you perform and execute Influencers Invited Leave Voicemail Messages That Get Returned Sales Training 101
It doesn’t have to be that way, though. First of all, leaving a voicemail isn’t that big of a deal. It’s just a message. Less than a minute of you talking, and that’s it. It’s doesn’t call for panic.
"Dear [Prospect's Name], this is [Your Name]. On [Date of Last Contact], I contacted you about [Reason for Previous Call] and as I haven’t heard from you, I can only assume you're either, one, not interested and I’m simply clogging up your voicemail with annoying spam messages; or, two, you desperately want to contact me, but you’re trapped under a fallen filing cabinet and can’t reach your phone. Please let me know which one it is. I'll gladly send help if it's the latter. Just call me back at [Your Phone Number]. Thanks for your time!"
However, it’s awkward to just jump in without any context, so a very quick introduction followed by your question is the best option: Hi Erica, this is Ryan at Company X.
You know what? I would shorten this greeting even more. Let’s make it simpler. Let’s make it shorter.
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"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
People pay attention when their name is mentioned. After all, they’ve been conditioned to pay attention to their name their whole life.
If you're looking to go all out to give the best possible first impression to your customers, hire a professional voice actor. Our customers love the voices available on Fiverr, a website that matches businesses with creative talent. You can get a professional recording done for as little as $5. If you're looking for a high-end product, check out The Voice Realm which offers the best voice talent on the planet. The quality is astounding.
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Why won’t they call me back? When you get someone’s voice mail and decide to leave a message, what steps can you take to ensure that your call will be returned? Lots.