When incorporated with a prospecting omni channel approach, voicemail is a powerful tool that can help your outreach goal of creating prospect engagement. Measure your approach, adjust and improve, your persistent efforts will yield significant results.
You’re leaving a voicemail message for someone, and you mess up. Or maybe you’ve just said, “Dude—Your behavior at lunch was appalling,” and you realize that a more tactful wording might be appropriate.
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Many companies offer an escape option so that if a caller ends up in a staff member’s voice mailbox, he or she can “escape” out of the mailbox and go back to the attendant menu. Use a customized auto-attendant for this situation. If you would like to leave a voicemail, please press 1 and leave your name, number, and a brief message. If you would like to return to the main menu, please press the # key.
Standard greeting with your name: "At the tone, please record your message to [name]."
3. “You’ve reached [company name]. We can’t take your call right now, let us call you back! Please leave us your name, number, the reason for your call and the best time to call you back – we don’t want to miss you again. Talk to you soon.” Let your callers know that you don’t want to miss the chance to speak with them by asking for a convenient time to call them back.
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Make the last thing you say be your phone number. This ensures it's clearly visible on voicemail dictation, and makes it easy for prospects to call back. Avoid phrases like "Call me back when you get this," which can sound pushy. And, finally, tell them you'll follow up with an email. This gives the prospect two ways to return your call, which certainly can't hurt.
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If your landline doesn’t have a way to save messages already built in, the best way to save that gorgeous message is with a recorder. But before you rush out to get it, don’t forget that most smartphones have a built in recorder. Try that first and see if it will pick up her voice loud and strong. It should save the message as an MP3 automatically, that you can send (via email or text) directly to your computer for safe keeping. If the quality is not great, then you can borrow a recorder or purchase one. We like the Olympus brand ourselves, because they save in MP3 and can upload to a computer wirelessly. We have the vtech phone/answering system indicated above. The outgoing message/greeting is of my young daughter’s voice and we would like to save it somehow. Am wondering if you have a process or can suggest how an outgoing/greeting message can be downloaded for safekeeping.
2. Be Unique. Your business is creative and different, so shouldn’t your voicemail be, too? Generic greetings like, “I’m away from my desk right now, but I really value your call.
Deciding what to say in a voicemail can be difficult. Poor quality and unprofessional voicemails come in a lot of shapes and sizes. Great voicemails strike the right balance of being concise, friendly and professional, which can be hard to do if you don’t leave them all the time.
Change your voicemail password: Go to Settings > Phone > Change Voicemail Password, then enter the new password.
I believe honesty and creativity is the key. Understand that in order to increase your callbacks, you need to pique the prospect’s interest without raising doubts or fear.
I don’t mind it so much for people I know. I have to deal with them on a daily basis, so I can’t hold voicemail grudges against them. However, if someone cold calls me or it’s just an acquaintance that calls, a crappy voicemail annoys me and leaves a bad impression.
Leaving ambiguous voicemail messages almost guarantees that you will not get all you could have from the conversation, as you did not give the person you called the opportunity to prepare for your call.
Sorry, Chris and Susan aren’t here right now. Please leave your name and number after the tone. If you are calling regarding an outstanding debt, please leave your message before the tone.
If you’re contacting the same people with marketing voicemails and emails, you shouldn’t repeat information verbatim. By mixing up your approach, you make it more likely to get a response to at least one method. Also, your voicemails should be more personalized than your emails. For example, you could send an email to a contact – and 500 others – asking for feedback about a specific product they recently bought.