"The fact that we have four generations in the workplace, and they're going to be there for some time, the younger generations — the millennials, the Y generation — they're going to need to adapt," Napier-Fitzpatrick says.
Before moving on to learning about voicemail message templates, let’s learn some tips to effectively take phone messages. Tips for Taking Phone Messages Effectively . Creating a phone message template is the first step in starting a good phone communication procedure – but it doesn’t stop there.
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"It might evolve into something kind of special and exciting," he says. "Like a telegram once was."
Step 2: Press 0 to listen to the message. To rewind the message (or return to previous message) press 2. To play back the header, press 2 3.
This script comes from Donato Diorio and it's quite simple and to the point. But it still does a great job of highlighting prospect benefits and the follow-up plan.
The difference between a cold voicemail and a warm voicemail is research. Research creates a distinction compelling a prospect to return your call over the countless others in their voice mailbox.
Finding a quiet place with good reception where you won’t be interrupted ensures that when you speak, you will be clearly heard; it also removes background noises from the equation, entirely.
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You know what? I would shorten this greeting even more. Let’s make it simpler. Let’s make it shorter.
Again, you've referred to a previous pain point, and reminded them of what you both agreed to discuss in your next meeting -- and you've done it all without the dreaded, "I haven't heard from you in a while, I really want to schedule this meeting we talked about." 16. "I know we ran out of time, but I'd love to continue this conversation [insert date]."
Clearly state your purpose and next steps. Whether it’s a demo, an appointment, or the best contact to talk to, simply ask for it.
Logging into the system quickly: From your phone dial 5000 and Press the # sign (you don't need to type your extension), and enter your password.
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."
Increase the odds of getting a call back by mentally composing your message before each call. And remember, people hate it when callers state their name and phone number too quickly in voice mail messages – no one wants to listen to a message ten times to comprehend simple information. Begin by saying your name and company (if applicable). Then assume the person you’re calling doesn't have your number, so say your phone number twice. If your name is at all unusual, spell it the first time you say your phone number. Talk slowly like you were writing it down yourself. The second time you say your phone number, you can say it at your normal rate of speech. A gracious phone message is no longer than 30 – 45 seconds. Be pleasant, but also get right to the point. Keep your voice mail message to two points maximum. If you need to share more information, then say you will send an e-mail message with the rest of the details. Leave a specific message. There’s nothing more frustrating than a voice mail that says, “Hi, it’s me. Call when you can!” Even if you’re just calling to say “Hi”, tell them that in your message. End on a high note! You don’t necessarily need to say “Goodbye” at the end of a voice mail, because you didn’t really talk to anyone. Instead, try something like, “Look forward to talking* with you!”
Listen to and manage your U-verse Voicemail messages by phone or online. Dial *98 from your U-verse home phone, dial your home phone number from another phone, or access your voicemail messages online from the Voicemail Settings tab. Press the * key when you hear your greeting. Enter your PIN. Press 4 and follow the prompts.
3. Have Some Fun. Oftentimes, your voicemail greeting is the first impression a caller gets of your personality, your brand, and your business. And as the old adage reminds us, first impressions are everything.