Now, for today’s lesson, I want to answer three questions about voicemail in English. Here’s what you’re going to learn: Basic rules to follow for voicemail. What you should and shouldn’t say when you leave a voicemail with some examples. What you should include in your own voice message for those moments when you can’t get to your phone.
Here are a few more ways to light a fire under the contact so they call or email you back:
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Examples for External Voicemail Greetings. Hello, you have reached Margaret Smith; XYZ company’s sales manager. You call is valuable for us, but I cannot answer the phone at this moment. You are requested to leave your message here after the tone. Hi, this is Margaret Smith; XYZ company’s sales manager.
Press *H (Help) or *4 to find out what step you are on in a task and what your options are. Always use *H when you forget what to do next.
1. Funny Answering Greeting from Seinfeld. Back in 1997, Seinfeld’s character, George Costanza, attempts to avoid a breakup call from his girlfriend and we hear his comical outgoing machine recording.
Your second voicemail should include information that was missing from your first. For instance, a rep using this technique might leave the following two messages:
Customer Service and Operations at OpenPhone. Founder of SOUL House artist showcase in the GTA. Art is life! Dee Lee 1 year ago Reply
The message is not from your phone, this message is from your provider. Please dial 1571 to access your Voicemail menu and listen or erase your messages.
If you started your company more than a year ago, it’s probably time to change your voicemail script. Your recording should match the brand, tone, and voice of your company — just as though a caller were speaking to a member of your team.
Press 1 to record the Unavailable Message. Record the message after the tone and press pound. To keep the message, press 1 to accept the message. If not satisfied, press 3 to re-record and repeat steps 5 and 6.
I've stressed it throughout this article, and I'll stress it again — your sales voicemails have to be concise and airtight. That requires being locked in on exactly what you're trying to get across. You can't go off on a series of tangents that may or may not apply to your prospect's situation. Keep your messaging as focused as possible.
No matter what, speak positively about yourself and the services you provide. The first mortgage call is just as important as ever. To remain relevant, mortgage originators must provide value. So, that first voicemail is your golden opportunity to do so!
Start your voicemail with a regular cadence, but get slower and slower the longer you speak. By the time you get to your phone number, you should practically be crawling. It sounds counterintuitive -- but this tactic actually makes prospects likelier to finish listening.
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If you’re thinking about buying voice mail, don’t just look at the benefit of your convenience. Before you make a commitment to a specific system consider the impact on your customers. Will they be better served? Will you maintain friendly, human service in spite of the voice mail system?