Written by Donato Diorio @iDonato
This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
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Do you have a landline at work? Make sure that all your phones, personal and business, have good clear, professional English voicemail greetings.
Voicemail examples provided by Snap Recordings Your voicemail message matters. Jackie Silver is a professional voice-over artist with 25 years of experience. On the subject of business voicemail, she says, “Voice is the first connection a client has to the business – make it count!”
While recording, you can adjust the slider to adjust the volume of the sound. Once the voicemail is finished, click the "Stop" button at the recording toolbar, and the preview window will appear. Click the "Save" button to keep the recorded voicemail. By default, the file is saved in MP3 format and you can hit the "Folder" icon after you saved the voicemail to locate the file. Company About Us Article Resource Contact Us Become Affiliate Online Apps Online Video Downloader Online Screen Recorder Online Video Converter Online MP3 Downloader Featured Products Video Keeper Screen Grabber Premium Video Master Music Keeper
To end the voicemail, state (or restate) your main question, then say your phone number. You can also say you’ll follow-up with an email. Now, this isn’t the same as saying, “If I don’t hear from you, you’ll hear from me!” Instead, it’s giving them another way to contact you, one they may be more comfortable with. They should still feel a responsibility to respond to your question, but now they have two options for how to get back in touch. (Then send that email, of course.)
The difference between a cold voicemail and a warm voicemail is research. Research creates a distinction compelling a prospect to return your call over the countless others in their voice mailbox.
Approach voicemails with a scientific outlook, and score each one. Create a score sheet with a rating system that addresses the following: Would you save that voicemail? Would you return that call? Would you return that call right away? Are you missing the basics (alternative phone number, optimal ways to get in touch, a fallback person to call)? Did you craft it or wing it?
If you don’t have access to your online account, you can dial in to your voicemail by pressing and holding the ‘1’ key on your phone’s keypad. After your phone connects to the voicemail system, you can access your password settings by pressing ‘*’, followed by the 5 key.
Alternative services exist, but most voice-broadcasting services don't offer free service, and most focus on messaging dozens or hundreds of contacts at a time.
If you leave a message, here is a collection of techniques that have gotten calls returned: First name and number only (in a very businesslike manner). It seems that calls are returned in inverse proportion to the amount of information left. Be funny Clean wit will get response. Be indirect “I was going to mail you important information, and I wanted to confirm your address.” Offer fun “I had two extra tickets to the Knights game and I thought you might be interested. (here’s the sure shot) Please call me if you can’t go so I’m able to give the tickets to someone else.” If it was positive first meeting, remind the prospect where you met. Dangle the carrot. Leave just enough information to entice. Ask a provocative or thought provoking question.
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3. Select “Settings,” then find and select the call-forwarding or forwarding settings option. Possibly found under “More Settings,” or “Advanced.”
This is another helpful outreach strategy for prospects you haven't heard from in a while.
Thank you for calling [Company Name]; we are currently closed in observance of [holiday name]. We will return on [Date] at 8 AM Eastern Time. If you would like to reach our Dial by Name Directory, please press 1. To leave a voicemail, please press 2. A representative will contact you upon our return. To repeat this menu, please press the # key. [If no response after a few seconds] Goodbye. Voicemail Greeting
Hello. You’ve received Laura Brown in the Accounting Department. I’m not able to take your call right now but please leave a detailed message and I’ll return your call within 24 hours. Thank you.
What does your voicemail say about you and your mortgage company? Make sure to leave a voicemail stating who you are, what your company does, and a positive attribute of your personal work ethic.