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Through personal experience and research, I’ve been able to identify the most effective voicemail script — along with the keys to implementing it — so you leave voicemails that generate an incredible response every time.
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While email and text support saw an increase in recent years, many customers, partners, and potential hires still prefer to call your company directly. When writing your voicemail script, include basic information such as a short greeting, your company name, an invitation to leave a short message, and the time frame in which the caller can expect a return call. If relevant, you may want to include your office hours, extensions for company departments, and the contact information for your office manager or HR department.
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s].
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That’s why it’s never been more important for salespeople to be good at leaving messages. Not only that, but voicemail can—and should—be measured, coached, and improved.
Set the number of rings you'd like callers to hear before they hear your voicemail greeting.
It is really nice to know that it is possible to save all of your best voice messages. This is a great way to be able to keep and remember some of your most cherished memories. It is amazing to me that this is something that can be done with so many different types of communication devices. I am especially amazed that it can be done with a cassette tape. You are commenting using your WordPress.com account. ( Log Out / Change ) You are commenting using your Google account. ( Log Out / Change ) You are commenting using your Twitter account. ( Log Out / Change ) You are commenting using your Facebook account. ( Log Out / Change ) Facebook Pinterest Twitter Follow Get Your Stuff Together on WordPress.com Write a Comment... Email (Required) Name (Required) Website Send to Email Address Your Name Your Email Address Cancel Privacy & Cookies: This site uses cookies. By continuing to use this website, you agree to their use. To find out more, including how to control cookies, see here: Cookie Policy
If you do leave a message, ask yourself, “Would I return this call?” If you hesitate to say yes, change your message.
You’re leaving a voicemail message for someone, and you mess up. Or maybe you’ve just said, “Dude—Your behavior at lunch was appalling,” and you realize that a more tactful wording might be appropriate.
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Exhibit confidence while delivering your message, use appropriate language, and avoid filler words.
Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.
Note: The text messaging notifications feature is only supported in specific regions and for specific mobile service providers. If you don't see your mobile service provider listed, you won't be able to set up text messaging notifications.