Like almost any other sales communication, sales voicemails need to revolve around the concrete benefits your prospect can expect to see if they leverage your solution — not your product or service's suite of features.
I believe honesty and creativity is the key. Understand that in order to increase your callbacks, you need to pique the prospect’s interest without raising doubts or fear.
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Continue to test voicemails as you score your results. For example, RingDNA finds the best times to call are 6:45 a.m. to 9:00 a.m. and 4:00 p.m. to 6:00 p.m. The worst times are Monday mornings from 6:00 a.m. to noon and Friday afternoons. Try different call times and see what works for you.
If something changes and you would like to discuss how we (HOT BUTTON / WHATS IN IT FOR THEM) please give me a call at 888-888-8888. Again it’s (YOUR NAME) with (YOUR COMPANY) at 888-888-8888. Have a great day.”
Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?
This script comes from Donato Diorio and it's quite simple and to the point. But it still does a great job of highlighting prospect benefits and the follow-up plan.
In today’s busy workplace, more and more professionals are letting their voicemail screen their phone calls for them, listening to messages and returning the phone calls which they deem the most important. Whether someone presses ‘delete’ for your voicemail often depends on the quality of the message. Take a look at the following four tips for leaving a voicemail that gets results!
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A sales voicemail is no time to lock into the technical specs of your product or service. You can't take it as an opportunity to describe the nuances of how all of its features work — complete with confusing, technical jargon and long-winded detail.
In addition to showing active listening, you've also awoken their curiosity about what question you want to ask. Once they're back on the phone, you can confirm a date and time for your next meeting.
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Thanks for calling [Company Name]. Our offices are currently closed. Our business hours are from Monday to Friday 9 AM to 8 PM Eastern Time, and Saturday 9 AM to 12 PM Eastern. If you would like to leave a message in our general voice mailbox, press 1. A representative will contact you the following business day. To reach our company directory, press 2. For business hours and directions to our office, press 3. You may also email us at [company email]. For more information about our products and services, please visit us at [website]. To repeat this message, press the * key. 7. Direct Customers to Your Account Login Page
Call 800-201-4099. A representative will ask you a series of questions to verify your identity, and then will reset your PIN for you.
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Here are four sample voice mail messages you can start using today to separate yourself from the other 95% of voice mails that get ignored, deleted and never returned.
Check out the following samples: One voicemail was recorded while the individual was smiling, the other was recorded when the speaker held a neutral facial expression. Can you hear the difference? Version 1: I am smiling during this recording. Can you tell?Version 2: I have a neutral expression during this recording. Makes a pretty big difference right?6. Keep it short
When incorporated with a prospecting omni channel approach, voicemail is a powerful tool that can help your outreach goal of creating prospect engagement. Measure your approach, adjust and improve, your persistent efforts will yield significant results.