This script comes from Donato Diorio and it's quite simple and to the point. But it still does a great job of highlighting prospect benefits and the follow-up plan.
This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
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To set these options via the softphone (desktop app) or the telephone connected to the magicJack device, select the Vmail button then press zero (0) to select one of the above recordings.
4. To delete multiple voicemails, select and hold the first voicemail, then click on “More items.”
There’s a potential of up to 3 quick touches right off the bat to help you get on your prospects radar:
3. Select “Deleted Voicemails,” you will then be presented with a list of voicemail messages available for restore.
Press 1 to record the Unavailable Message. Record the message after the tone and press pound. To keep the message, press 1 to accept the message. If not satisfied, press 3 to re-record and repeat steps 5 and 6.
You don’t have to have fancy words or a whole new voicemail message for the 2nd attempt.
Hello! This is 1-800-PRESLEY — Yes! 1-800-PRESLEY! They say the King died 10 years ago, but we know he’s still out there somewhere. So . . . leave your name and number and tell us where *YOU* saw Elvis!
“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
Unexpected crises like COVID-19 can occur at any time. Here are a few example business voicemail scripts you can adapt for those unanticipated events. It’s important to incorporate key information that your clients need to know. You should also add a human touch by expressing your goodwill for them and their families.
Visit the prospect’s website and investigate their solutions. Use tools and technology that collect more information about the prospect, such as their social profiles, their past experience, their connections, and so on.
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When people listen to voicemails, they’re listening to more than just the words you say; tonality and inflection play a big role in how your message will be received.
Once again, by using these scripted, proven messages you’ll be giving yourself the best chance to hear back from your prospects and clients. And remember, even if their answer is no, that’s a lot better than chasing unqualified prospects who are never going to buy. Mike Brooks
Building a unique voicemail greeting for yourself that is simple, friendly and professional will guarantee that regardless of who calls, it’s sure to be palatable to them.