15. “Hi, Thanks for giving us a call! Sorry, but we are closed right now. Please leave us your name, number and the best time to reach you and we’ll get back to you within the day. Thank you.”
Ayaya, your heart is racing, you’ve got a mini anxiety attack, short of breath and you are pacing around the house. Oh damn, I need to call that person again.
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My name is Milena from englishmadesimple.net, I’m the host of this amazing podcast, going over 2 years now! Sounds crazy I know!
1. Personal Business Voicemail Greetings. Hello! You’ve reached (insert company name.) This is (insert name) in the (insert department.) My apologizes for not being available to take your call, but I’m on the line helping another customer (insert business’s most attractive result or purpose point.)
Yet what do winning sports teams do that most individuals do not? They practice. Think about it. The few seconds we invest in practicing our message can create or nurture a positive relationship. That's a personal win for the caller. On the other hand, a messy message can cost us a valued relationship.
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Generally, voicemail is not the medium to discuss deal logistics. Keep messages short and to the point, and steer clear of deal specifics. Ask relevant questions and you're likelier to get a response.
Calling leads is an important part of growing your business, but it can get frustrating when you call and call and never get a reply. Having phone scripts in place can make all of the difference in the effectiveness of your lead calls. Scripts allow you to come across as confident and professional and convey all the important points you need to make. No more stumbling over your words or forgetting to mention an important factor, like your name or phone number. Scripts will help you stay consistent and make calling more enjoyable because you’ll know what works and what doesn’t.
I believe honesty and creativity is the key. Understand that in order to increase your callbacks, you need to pique the prospect’s interest without raising doubts or fear.
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Press two if you’re selling something I don’t want. That’s a lot closer to the truth.
If you leave a message, here is a collection of techniques that have gotten calls returned: First name and number only (in a very businesslike manner). It seems that calls are returned in inverse proportion to the amount of information left. Be funny Clean wit will get response. Be indirect “I was going to mail you important information, and I wanted to confirm your address.” Offer fun “I had two extra tickets to the Knights game and I thought you might be interested. (here’s the sure shot) Please call me if you can’t go so I’m able to give the tickets to someone else.” If it was positive first meeting, remind the prospect where you met. Dangle the carrot. Leave just enough information to entice. Ask a provocative or thought provoking question.
Here's an advanced technique for all you overachievers. It's "advanced" because it's rarely used, not because it's difficult. The trick? Leave two sales voicemails instead of one. Let us explain:
What is the best way to save voicemails that are on a landline digital system? Should I buy a recorder? I want to keep my beautiful sister’s voice forever.
Hey amigos y amigas, today we will learn how to leave a voicemail message PLUS we will learn how to record a Voicemail greeting! Enjoy :)
After each one, evaluate your performance. Most systems provide the option of listening to the message you just left. Doing this as much as possible will improve your performance more than anything else. Would you save that voicemail? Would you return that call? Would you return that call right away? Are you missing the basics (alternative phone number, optimal ways to get in touch, a fall-back person to call)? Did you craft it or wing it?
Whether you’re busy getting the kids ready for school or in back-to-back meetings, Skype can handle all of your incoming calls with our free voicemail feature.